FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer access to the highest quality trainers in NYC, in a fully private space. We charge $160 per session with discounts available for larger packages. If you are looking for a business to trust with your money and your body, Studio 16 is for you.
- What is your typical process for working with a new customer?
We get on a free business call to discuss goals, availability, personality and the business model. After a purchase is made, we then take 2 business days to look through our list of over 70 elite trainers to see who has the availability and specialities to give you the best service possible. After that, you will be set up for a free 30 min consult with that trainer to see if you like the trainer and the space. We offer unlimited amount of free 30 min assessments once a purchase is made and offer full refunds on unused sessions at any time for any reason.
- What education and/or training do you have that relates to your work?
To be a trainer at Studio 16, trainers need to have at least 4 years experience at big chain gyms like equinox, crunch or lifetime along with multiple certifications.