FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies from each different roof depending on the scope of work, accessibility, type of material, man hours etc
- What is your typical process for working with a new customer?
1️⃣ (First Contact): 📞☎️ (Customer calls or emails to inquire about services) 2️⃣ (Initial Assessment): 🗓️🕵️♂️ (Schedule and conduct site visit for initial evaluation) 3️⃣ (Quote): 💬💡 (Discuss customer's needs and provide a detailed quote) 4️⃣ (Agreement): 🤝✍️ (Customer accepts quote, contract is signed) 5️⃣ (Planning): 📋🗂️ (Prepare schedule, order materials) 6️⃣ (Execution): 👷♂️🛠️🏠 (Arrive on site, remove old roof, install new one) 7️⃣ (Quality Check): 🔎✅ (Inspect work, ensure it meets quality standards) 8️⃣ (Completion): 🧹👋 (Clean site, say goodbye to a satisfied customer) 9️⃣ (Follow-Up): 📞😊 (Call to ensure customer satisfaction post-project) I hope this helps!
- What education and/or training do you have that relates to your work?
All of our employees are OSHA certified we are a GAF and Owens Corning certified roofing company. So we have consistent training on rainy days