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Elite Tech Repairs

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
With 16 years of experience in the IT industry, I provide reliable, one-on-one support for all your tech needs. As a solo professional, you’ll always work directly with me—from first call to final fix. I specialize in: - Computer repair and troubleshooting - Virus and malware removal - Network support and connectivity issues - Data recovery services Solving problems and helping customers is my passion. I focus on clear communication, timely service, and making sure you understand what’s going on with your devices. If you’re having an issue or just have a question, feel free to reach out—I’m always happy to help.
Overview

Hired 5 times

Serves Rochester, NY

Background checked

1 employee

16 years in business

Business hours

Sun4:00 pm - 11:59 pmMon4:00 pm - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Services offered
Computer issue
Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

9 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Vince M.

Mar 30, 2023

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Hired on Thumbtack

Thanks Matthew! This was a great experience! Was quick the problem was resolved quickly and without any issue. Thanks again!

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Simone B.

Mar 29, 2023

He was able to complete the job in a timely manner and everything works perfect! I recommend using him to fix your computer needs!
pro avatar
Clayton I.

Mar 29, 2023

Working with Matthew at Elite Tech Repairs was a very positive experience. He was knowledgeable in what he was doing and was able to fix my laptop pretty quickly. He was also professional and it was easy communicating with him. It's definitely nice to have someone like that who also knows Sign Language -definitely a plus! A+++
pro avatar
Riley J.

Mar 28, 2023

He was able to quickly resolve the virus issue I was having on my computer. Very knowledgeable and professional.
pro avatar
Jason D.

Mar 29, 2023

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Hired on Thumbtack

Very responsive and patient. We hit some roadblocks but he always had a way around.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Matthew Vaisey

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