FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard pricing is a per man, per hour rate. Extras would include hours excluding 8 am to 5 pm.
- What is your typical process for working with a new customer?
The typical process for working with a new customer is to ask pertinent questions, and to carefully listen to the answers and take notes. Sometimes what is unsaid can be as important as what is stated. I want to know what is important to my clients, and to act on that.
- What education and/or training do you have that relates to your work?
My education (besides being a college graduate) includes working for a moving company in New York City, New Jersey, and northern Ohio. I have packed many, many clients. I have moved personally numerous times. An object made of iron is not packed the way a porcelain object would be packed.