PcFixme!

Eastlake , OH

Get up to five quotes from pros like PcFixme! within hours. Get Quotes

About this pro

Having computer problems? Is your PC acting slow or sluggish?
We specialize in fixing computers and bringing them back up to speed.

- Virus, malware, and spyware removal without the loss of your personal files
- Internet Explorer Repair
- IPAD/ IPHONE Screen Repair
- Desktop and laptop hardware upgrades
- Custom software installation
- Computer setup
- Fixing Windows errors
- Data backup and storage
- Laptop DC jack repair and LCD screen replacement
- Motherboard repair and replacement
- Fresh installs of all versions (Windows)
- Custom built computers to your specifications
- Laptop, desktop, LCD, and parts sales
- Remote desktop available (don't leave the comfort of your home)
- Password reset (if you have been locked out or forgot your password)
- Computer recycling

We will pick up your old computers and dispose of them to ensure your personal data doesn't end up in the wrong hands. This includes wiping the hard drive clean using Department of Defense Standards 5220.22-M.

We are a local business, and we do everything we can to quickly get your computer back up and running and back to you ASAP. Most jobs have a turnaround of 24 hrs., so you will be back up and running with minimum delay.

Location

Eastlake , OH 44095

Years in business

10

Number of employees

1

Times hired on Thumbtack

83

Reviews

68 Reviews
  • Bob W. Dec 15, 2016
    Computer Repair
    Verified Review
    Great guy and a fantastic computer tech!
    Very knowledgeable and reasonable service provider--way above average. Will never go to MicroCenter again for repair service.
  • Tim O. Nov 29, 2016
    Computer Repair
    Verified Review
    Great Experience.
    Marty is awesome! Revived my computer from deaths door. Works great now. Highly recommended. Will use again.
  • Ted S. Nov 16, 2016
    Apple Computer Repair
    Verified Review
    A Gem of a Find!
    Outstanding, personal attention and follow-thru! I was very concerned for my 10 year old iMac when I dropped it off. I thought it was finished and figured 10 years was a good run. However, Martin managed to isolate the problem, salvage data, replace parts, and it lives this very day! As a recent SF Bay/Silicon Valley transplant, I was concerned as to whether I could find capable hands to fix a mac in Lake County, Ohio. After this experience, I would not hesitate to go back to PcFixme! Martin is a determined bootstrapper, working alone, so give him time to work and remain patient. He will keep you well updated on good progress or unexpected hang-up's. I'm confident he will not disappoint you.
  • Erika L. Oct 26, 2016
    Computer Repair
    Verified Review
    Great guy, great service!
    Marty was a very professional and nice guy and easy to talk to. He figured out my problem with my laptop and fixed it in a timely manner. Computer is working it's best for the age it is. Prices were very reasonable. I would highly recommend him to my friends and family :)
  • Barbara D. Oct 11, 2016
    Computer Repair
    Verified Review
    Very helpful
    I wanted to get all my pictures from a 10 yr old desktop computer. PCFIXME was able to do it in a snap. My laptop has had several issues since I added Windows 10 and that was done in just a few days. And he put the pictures from that on the external hard drive as well. The price was reasonable. I would recommend their services.
  • Andrew O. Sep 4, 2016
    Computer Repair
    Verified Review
    MARTY, THE BEST COMPUTER REPAIR
    Marty is an humble, honest and a very gentle guy....he gave me options and we came to the best conclusion about the problem with my computer which was the best option ever...Thanks Marty Andrew.
  • Heather V. Jul 6, 2016
    Computer Repair
    Verified Review
    My laptop would not turn on (wasn't displaying the Windows icon = dead) and I was told by a "big box corporation" that they would have to send out my hard drive for data recovery, costing at least $500. Several other technicians told me to find someone specialized in data recovery. Marty not only looked at it for a free consultation, but was able to pull up my entire profile immediately. He copied all of my data over to my external hard drive for me and even kept a copy of my data on his server until I was sure all of the data was transferred. He made my entire week, was very fairly priced, and great to work with. I will definitely bring any future computer problems back to him and would easily recommend him to anyone having computer problems.
  • Joyce N. Jun 30, 2016
    Computer Repair
    Verified Review
    Marty was awesome, he came in on a friday night to get my laptop and had it finished on monday night. It was quick and he's very friendly. my computer is working the best it has in a long time! Hopefully I won't need his service too soon again, but will definitely use him in the future. Highly recommended!!!!!
  • Sharon M. Jun 2, 2016
    Computer Repair
    Verified Review
    Marty very quickly diagnosed the problem and had it fixed quickly. He was very patient considering my computer skills are minimal. Will definitely hire him for future problems.
  • Hailong H. May 25, 2016
    Computer Repair
    Verified Review
    Excellent service!!! Will look for Marty in the future if my laptop has other problems. will introduce him to my friends.
  • Keith C. May 6, 2016
    Computer Repair
    Verified Review
    My desktop was randomly crashing and rebooting, so Marty took a look at it on a Sunday evening (I needed it for next week), took it apart, cleaned it out, and had it ready to go in a timely manner. Since he didn't find anything wrong with it (apart from some dust), he did all of this free of charge! He was very professional, courteous, prompt, and straightforward. I will definitely be taking my computers to him in the future.
  • Matthew R. Apr 4, 2016
    Data Recovery Service
    Verified Review
    I would highly recommend PC Fixme and Marty. He was fully transparent, quick, and even recovered items on my crashed hard drive. Experience was great!
  • Miki L. Mar 23, 2016
    Computer Repair
    Verified Review
    Very timely response. Good customer service.
  • Jesse B. Mar 20, 2016
    My Mac Mini hard drive was having issues and spewing lots of errors. Marty was able to save all my data and even upgraded my storage when replacing my hard drive. Quick turn around and reasonably priced! I would highly recommend PCFixMe!
  • Kiana F. Feb 27, 2016
    Computer Repair
    Verified Review
  • Velma A. Feb 6, 2016
    Computer Repair
    Verified Review
    PC diagnosed, many types of problems with malware and other issues identified, resolved and communicated back to the client. Marty was professional and polite in providing service and patient with receiving payment.
  • Meghan M. Dec 21, 2015
    Data Recovery Service
    Verified Review
    He was able to recover pictures from a once in a lifetime vacation that we lost. Reasonable prices, fast and very friendly service. He made my Christmas. I will never go anywhere else!!!
  • Jonathan C. Dec 4, 2015
    Computer Repair
    Verified Review
    It was an absolute pleasure working with Marty. All the other reviews are spot on. He is a very professional individual who knows exactly what he is doing. The particular issue with my computer was something I had not expected. Marty was very informative and straight forward when informing me of the issue. He worked relentlessly to resolve any problem that arose during the repair process. My budget only allowed for so much, but Marty worked within my means and left me a highly satisfied customer. I could not express my appreciation any more and and he is highly recommended to anyone from the smallest task to larger issues.
  • Tracy T. Dec 4, 2015
    Computer Repair
    Verified Review
    Marty was great ! He knew the problem even before looking at my Dell computer. It was exactly what he said and had it fixed in 2 days during a holiday week! I would recommend him to all my friends and family.
  • Chris J. Oct 16, 2015
    Computer Repair
    Verified Review
    PcFixme! found it! My desktop was dead in the water. I thought it might be a virus but nothing I tried could find it. Marty was able to root it out and give me not only a clean machine, but a better power supply at a great price. A+
  • Pat P. Oct 12, 2015
    Computer Repair
    Verified Review
    Marty was very professional, responsive and got the job done. We are moving and I will be using him to reconnect all of our computers and set up our network. Could not have been more pleased.
  • Laurie F. Oct 6, 2015
    Computer Repair
    Verified Review
    Marty was helpful, smart but talked my "non tech language" and I will absolutely continue using him for my PC needs.
  • Rob L. Jul 1, 2015
    Computer Repair
    Verified Review
    Marty was very attentive to our problem. Promptly diagnosed the issue to be a bad motherboard and fixed the laptop in the reasonable time he allotted to it. I would definitely recommend him, good job.
  • Amanda L. Jun 24, 2015
    Computer Repair
    Verified Review
  • Greg O. Jun 8, 2015
    Computer Repair
    Verified Review
    Very knowledgable and professional; I would definetly work with Marty again or refer him to others.
  • Oscar T. May 12, 2015
    Data Recovery Service
    Verified Review
    Amazing service. Fast, efficient. I will never go anywhere else.
  • Adam L. Apr 9, 2015
    Computer Repair
    Verified Review
  • Judith O. Mar 5, 2015
    Computer Repair
    Verified Review
    Marty was great. He was patient and very accomodating to my different time constraints. He maintains proffesionalism at all times. I will definitely be back for any other PC concerns i may have. My friends and family have a PC guy as well. Thanks alot Marty.
  • Kristin E. Jan 6, 2015
    Computer Repair
    Verified Review
    My experience with Marty was great! I brought my computer in, thinking that I had a major problem, and after he took a look at it he figured out it really didn't. He fixed the minor problem right then and sent me on my way with a happy fixed laptop.
  • Wayne A. Nov 24, 2014
    Computer Repair
    Verified Review
    Marty was very professional and competent. He was accommodating to my time constraints. I appreciate his efforts and would not hesitate to recommend his services.
  • David T. Nov 24, 2014
    Data Recovery Service
    Verified Review
    Responsive professional & helpful
  • Suzanne Y. Nov 23, 2014
    Data Recovery Service
    Verified Review
    Marty was very responsive and helpful. He is honest and trustworthy. I will definitely go back to him in the future.
  • Marche W. Oct 19, 2014
    Computer Repair
    Verified Review
    Excellent! Very professional and honest!
  • Abby W. Sep 17, 2014
    Data Recovery Service
    Verified Review
    I had mysteriously lost pictures from a trip my husband and I took to Italy a few years ago. I wasn't very hopeful the pictures would be able to be retrieved, but Marty was able to do just that! I was so pleasantly surprised and grateful for Marty's computer knowledge! Marty's fee was also very reasonable!
  • Michelle B. Sep 15, 2014
    Data Recovery Service
    Verified Review
    Marty did an excellent job of trying to recover my data! He told me up front that he wasn't sure if he was going to be able to recover any of the photos on the SD card, but he would give it his best attempt. Unfortunately nothing was recovered, however I still believe that Marty is a true professional and did everything he could to try to recover my pictures from the SD card. I trust PcFixme and will definitely use them in the future for any computer issues I may have. My only regret...not finding them sooner! Thanks Marty!
  • Darlene H. Sep 11, 2014
    Computer Repair
    Verified Review
    Thanks to Marty Williams of PCfixme, I'm back up running again, thanks for your service great job!
  • Alicia M. Aug 31, 2014
    Data Recovery Service
    Verified Review
    I was quite please with Marty Williams. I traveled to Eastlake from Cleveland's west side and it was well worth the drive.He also gave me some ideas to handle some other PC issues that I have.I look forward to working with him again...AMH
  • Kathryn D. Aug 12, 2014
    Computer Repair
    Verified Review
    This was the first time I had remote-in service done on my PC. Very pleased with Marty & PCFixme!.
  • John E. Jul 21, 2014
    Data Recovery Service
    Verified Review
    Marty did some data recovery for me from a disk. He was courteous and very competent. He performed the work promised, for the price he quoted and on time. I would recommend him to anybody.
  • Alan T. Jul 19, 2014
    Data Recovery Service
    Verified Review
    Great experience! He was honest and to the point. Great price and he really knew what he was doing. He is a long distance from me but was well worth the 30 mile ride!
  • Khalilah T. Jun 25, 2014
    Computer Repair
    Verified Review
    Marty was very professional and nice. He estimated my total cost to repair my computer before fixing it and it was exactly what the estimation was. He fixed my cracked computer screen in a matter of a few days and it works perfectly. I highly recommend him to anyone who needs their PC fixed.
  • Debbie M. Jun 25, 2014
    PC Computer Repair
    Verified Review
    Marty was excellent. His pricing is very reasonable and I highly recommend him. I'm sure I'll be using his services in the future and will also let my family and friends know about his services.
  • Jen J. Apr 25, 2014
    PC Computer Repair
    Verified Review
    Marty was great to work with, from start to finish. He gave an accurate quote; convenient drop-off and pick-up times; and in three short days, returned my Mom's computer to me in excellent working conditions.
  • Deb S. Apr 17, 2014
    Data Recovery Service
    Verified Review
    Marty is very personable and knowledgeable. He fixed my issue in a day and offered sound advice going forward. I would recommend Marty any day.
  • Mark J. Mar 31, 2014
    PC Computer Repair
    Verified Review
    Marty always kept me informed as he did my upgrade and did a first class job on wiring inside the case. He even tried not to charge me for power supply problem that was not his fault. Highly recommend.
  • James R. Mar 5, 2014
    Computer Repair
    Verified Review
    Marty was very helpful and was able to fix my laptop quickly. It works great now and even faster! I will recommend PcFixme! to anyone with a computer problem. Thanks Marty and thanks Thumbtack for the recommendation
  • Lawrence M. Feb 14, 2014
    PC Computer Repair
    Verified Review
    Very prompt at answering my request. Provided over the phone help to get me going while I make a crucial decision whether fix or buy a new computer. Will use Marty in the future. Larry M
  • Andy B. Jan 6, 2014
    PC Computer Repair
    Verified Review
    Excellent work and prompt overnight turnaround at a competitive price. Marty Williams knows what he's doing.
  • Joe G. Nov 30, 2013
    PC Computer Repair
    Verified Review
    excellent customer service, was very satisfied with this business
  • Joseph F. Nov 15, 2013
    Computer Repair
    Verified Review
    The service was fast and excellent. He did checks and fixed what could have been a problem later. After getting my laptop repaired (in 24 hours) , I took in my desktop in to get it repaired as well . I'd highly recommend Marty.
  • Jan W. Sep 17, 2013
    Verified Review
    Martin was professional and explained step by step what he was doing which I have never had a pc tech do in the past. He completed the installation and gave me helpful tips. I would recommend him and use him again .
  • Ellen M. Sep 15, 2013
    Computer Repair
    Verified Review
    I had 3 keys that didn't work on my laptop. Marty did a free immediate diagnostic test to determine the problem. He offered a few alternatives of how to proceed, ordered the new American-made keyboard I opted for right away, then called me and emailed me when it came in exactly when expected. His office hours and location were perfect for this repair. He installed and tested it quickly while I waited. He even cleaned out the dust/debris that accumulates around a laptop fan and interior, extending the life of the unit. I like the feel of the new keyboard even better than the original. He offered me the old keyboard back, but I said he could keep it. Very reasonably priced parts and labor. Marty is a life saver. Really excellent!
  • Tony R. Aug 22, 2013
    Computer Repair
    Verified Review
    Marty was great - very knowledgeable, friendly, and fair with regards to pricing. Went out of my way a half-hour to take my computer to PCFixme based on solid reviews, and would go out of my way again because of the good service!
  • Amy W. Aug 8, 2013
    Computer Repair
    Verified Review
    I can't even tell you how incredibly helpful Marty was in cleaning up my pc. I am not very tech savy at all, and he cleaned up all the junk that was slowing up my pc w/o me even being in the room! Very reasonable as well. Would recommend him to everyone. Thanks for finding him for me Thumbtack!!
  • Rose E. Jul 1, 2013
    Verified Review
    Have worked with quite a few computer technicians and Marty is the best! Took care of my problems by remote which saved a lot to time. Everything was fixed without creating other problems. His rates are very good.
  • Anna S. May 11, 2013
    Computer Repair
    Verified Review
    I am very pleased with PcFixme. Fast, affordable and very professional. Besides, Marty explained in great detail what was wrong with my computer. From now on, this is where I am going to with all my computer problems. I highly recommend this shop.
  • Julie T. Apr 3, 2013
    Computer Repair
    Verified Review
    Very reasonable prices and was kept informed of the status of my computer and would recommend marty to anyone thanks marty
  • Larry S. Mar 29, 2013
    PC Computer Repair
    Verified Review
    Had a moderately small PC job that needed completed in order for PC to run. Got a $50 quote on it - which was $39 cheaper than next lowest quote. Marty ended up doing the job for $32 plus tax AND had the job completed in less than 2 hrs on same day it was dropped off. Will definitely use again as needed and recommend to family and friends!
  • Raulston D. Feb 17, 2013
    Computer Repair
    Verified Review
    Outstanding job by Marty, I will do business again with him
  • Kathi H. Dec 20, 2012
    Just picked up another laptop from Marty today. He is very helpful and backs up his work. He even helped me remotely to fix a bug I had on my computer. Nothing but good things to say about Marty.
  • Brian P. Nov 26, 2012
    Verified Review
    Marty does great work! He was very friendly, professional and FAST with his repair. I would absolutely use him again for future repair needs!
  • Nancy H. Aug 28, 2012
    Computer Repair
    Verified Review
    I had my computer repaired by Marty last week. Superb service - he had the problem diagnosed and repaired in less than 24 hours. Less than 2 hours after I had dropped it off Marty called me to let me know what the issue was and called again later that same day to let me know that he was able to locate the part and what the cost of the part would be in order to get my authorization for purchase. I would definitely go back to him in the future and would highly recommend him.
  • Ron A. Jul 10, 2011
    We were just delighted with the service and the attention to detail. Best of all, they answered all my questions without making me feel like an idiot! I highly recommend PcFixMe!
  • Michael M. May 23, 2011
    We really appreciate PCFixMe's work on our computer. Marty will come right over when we have a problem. Often dropping what he was doing to fix our problem. He always stays until the problem is fixed! Thank-you PCFixMe!
  • John D. May 9, 2011
    My motherboard was shot. I lost some personal files (not by Martin), but at least he found me a resonably priced replacement. The new motherboard works great!!
  • Chris P. May 9, 2011
    I've had two computers sped back up by PCFixme! I'm very pleased with the results. Very fast and efficient. I don't want more computer problems, but at least I know where to go!!
  • Michelle P. May 9, 2011
    PcFixme is awesome. Martin has "saved" us many times-first when our computer crashed & then when I tried to "fix" i-tunes kept getting the blue screen of death. Don't throw your computer out the window-call PcFixme instead. Fast, affordable & Martin is a great person to deal with.
  • Glen W. May 7, 2011
    Fast service. Accurately resolved my PC problem and got rid of unwanted spyware too. Marty answered many of my questions even days later gave me some advise on how to speed up my PC.

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
PCFIXME pricing is pretty straight forward, for repairs dropped off at my office the price is $75 (+ cost of parts if any). This price is for any service, virus removal, dc jack repair, hardware or software issues etc. For remote desktop services I charge $75.
What types of customers have you worked with?
Most of the jobs that I currently do involve virus removal. Since new viruses come out all the time, antivirus programs may not catch the latest virus out there. Usually I run five or six separate programs to ensure all the malicious files have been removed. The second most common repair jobs are laptop dc Jack replacements or resoldering. Over time these weaken or the pin inside breaks and the jack need to be replaced.
What advice would you give a customer looking to hire a provider in your area of work?
Ask the provider questions to ensure they have the appropriate training and knowledge to repair or diagnose your computer. Most times your computer can be repaired with out the loss of your personal files. Make sure the provider can do this!