PcFixme!

5.0
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(73)
5.0
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73 reviews
5
96%
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Customers rated this pro highly for professionalism, punctuality, and work quality.
  • Jennifer M.

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    Marty appeared to be honest. He let me know what he discovered and what were the results of the tests before I made a decision on what to do next. It was not worth the fix. He was able to save the data I did not back up and was not going to charge me. I did however offer to pay him an amount for the work he had done. I will call him again if I have any issues.

    Jan 26, 2018Verified
  • Vs A.

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    Excellent experience. Was able to repair my iMac for a very reasonable cost.

    Oct 29, 2017Verified

About this pro

Having computer problems? Is your PC acting slow or sluggish? We specialize in fixing computers and bringing them back up to speed. - Virus, malware, and spyware removal without the loss of your personal files - Internet Explorer Repair - IPAD/ IPHONE Screen Repair - Desktop and laptop hardware upgrades - Custom software installation - Computer setup - Fixing Windows errors - Data backup and storage - Laptop DC jack repair and LCD screen replacement - Motherboard repair and replacement - Fresh installs of all versions (Windows) - Custom built computers to your specifications - Laptop, desktop, LCD, and parts sales - Remote desktop available (don't leave the comfort of your home) - Password reset (if you have been locked out or forgot your password) - Computer recycling We will pick up your old computers and dispose of them to ensure your personal data doesn't end up in the wrong hands. This includes wiping the hard drive clean using Department of Defense Standards 5220.22-M. We are a local business, and we do everything we can to quickly get your computer back up and running and back to you ASAP. Most jobs have a turnaround of 24 hrs., so you will be back up and running with minimum delay.

Years in business

11

Times hired on Thumbtack

91

Number of employees

2
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Photos and Videos

3 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      PCFIXME pricing is pretty straight forward, for repairs dropped off at my office the price is $75 (+ cost of parts if any). This price is for any service, virus removal, dc jack repair, hardware or software issues etc. For remote desktop services I charge $75.
    • What types of customers have you worked with?
      Most of the jobs that I currently do involve virus removal. Since new viruses come out all the time, antivirus programs may not catch the latest virus out there. Usually I run five or six separate programs to ensure all the malicious files have been removed. The second most common repair jobs are laptop dc Jack replacements or resoldering. Over time these weaken or the pin inside breaks and the jack need to be replaced.
    • What advice would you give a customer looking to hire a provider in your area of work?
      Ask the provider questions to ensure they have the appropriate training and knowledge to repair or diagnose your computer. Most times your computer can be repaired with out the loss of your personal files. Make sure the provider can do this!

    Business hours

    Eastern Time Zone
    SundayClosed
    Monday8:00 a.m. to 7:00 p.m.
    Tuesday8:00 a.m. to 7:00 p.m.
    Wednesday8:00 a.m. to 7:00 p.m.
    Thursday8:00 a.m. to 7:00 p.m.
    Friday8:00 a.m. to 7:00 p.m.
    Saturday8:00 a.m. to 7:00 p.m.
    Coverage Area for PcFixme! is about 25+ miles of Eastlake, OH.