Everything went great. I could not have asked for more. The price was fair, and they were also very easy to work with, very responsive, and the lead time was shorter than any other company I received quotes from. I don't have tons of cash, especially for a rental property, but I am glad I decided to get my old windows replaced. As a woman, I was initially intimidated by the idea of getting new windows, but Cincinnati Window Design made me feel like I wasn't getting taken advantage of. David's team put the windows in very quickly, and they look great! I look forward to working with them again. Wish all companies were more like this one.