It’s free with no obligation to hire
Hired 71 times
10 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Data Recovery Service
GetTeck proved to be the correct and only positive choice in resolving problems with two computers. I brought the problem to Thumbtack and three people responded. One was in downtown Cincinnati and did not offer a price estimate. The other was in northern Kentucky and gave me a low ball price of $25.00. GetTeck gave an estimate of $175.00 so I went with the logical choice. The lap top had quit working entirely except to emit seven beeps. It seems that the CPU had detached itself from the motherboard. These techs had the equipment and capacity to mask and solder the CPU and then bake it to reattach the CPU to the motherboard. The also reworked the entire computer which is operating as designed. The price came in at the estimate plus tax. Fantastic!!! The old desktop had also died and was left in storage because it contained programs and publishing files that would have taken months to attempt to duplicate and the loss of others. The estimate again was $175.00. The motherboard had died and the computer would be useless without a very expensive repair. The only viable option was to transfer the hard drive to my new computer. After installation it was learned that the old hard drive was malfunctioning also. It was removed so that the techs could apply their magic. The copied my files and transferred them to the hard drive in my new computer. Then they obtained all of my program activation codes and delivered them in an e-mail. The desk top is working fantastically. I have all of my old files. I'm in digital heaven with no worries!!! Oh, and the final price was only $5.00 higher plus tax. This company and these techs are very professional and did what they said that they could do and within the price estimates. They are fantastic to say the very least. I will be back if and when the opportunity arises!! Sincerely, Bob DinkaNov 5, 2015Verified
Brandon was excellent Explained every step and made some great suggestions! Computer is running without issues, fast and efficient again.Apr 26, 2018Verified
Great response time and my laptop was picked up for repair; still waiting to hear when the repair will be finished.Dec 5, 2017Verified
Mike was very friendly, more than willing to help me with my repairs, and did a great job fixing my laptop!Sep 28, 2016Verified
Obtained a virus that crippled my old laptop, I dropped it off in the shop and received a price quote which I felt was reasonable. I was called and received an explanation of the problem and a change in the price quote due to more extensive repairs. When I picked up the laptop it had been cleaned and amazingly repaired. Since the virus was so extensive, my programs I use were removed but once home, I reinstalled and pulled the files that went with the programs with no problems. I had cautiously searched for a competent company and feel GetTeck was the best in my area. They also go to your site to perform repairs. I highly recommend this company.Aug 8, 2015Verified
- What education and/or training do you have that relates to your work?All GetTeck staff receive 20 hours of additional training a year so we can provide the very best support to our customers.
- How did you get started doing this type of work?I have always had a passion for computers and after many years in the corporate world in IT Management I decided to start GetTeck - and I have never looked back since!
- What types of customers have you worked with?Our most common work is as follows: - Physical computer and phone repair such as broken screens and hard drive issues. - The removal of viruses and malware - as well as the repair of the damage caused by the infection. - Management of small and medium business computer systems. We take care of everything from system acquisition to the administration of servers and accounts.