If I was rating the employees that did the tree trimming, I would give them 5 stars. They did a great job, very courteous, timely, and cleaned up the yard perfectly. The reason I gave a 4 star rating was due to the interaction I had with the owner. There was a miscommunication between him, his employees and myself that caused his employees to do extra work. I understand his frustration, but he approached me in a argumentative and accusational way, which I believe was inappropriate.