FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate prices based on your home's size and needs. -We offer discounts for recurring (monthly, biweekly, + weekly) services! -The prices listed are for a standard monthly cleaning. -For initial + one-time cleans: You can request a quote through Thumbtack, give us a call, or check out our website! _www.getsnapmaids.com_
- What is your typical process for working with a new customer?
1. We'll have a quick chat about you and your homes needs. We'll address anything and everything you're looking for in your home cleaning. 2. We'll quote you a flat-rate price, and send you a detailed checklist of everything that will be included in your cleaning. 3. If you like what you hear, we'll get you on our schedule and let you know which of our amazing cleaners will be caring for your home. 4. Now that we know exactly what needs to be done, we'll arrive at your home on-time and get straight to work until your home is returned to its most beautiful state! 5. We'll follow up with you after your cleaning to make sure you are 100% happy with our services. If for any reason you aren't satisfied, we'll come back and re-clean it within 24 hours, at no additional cost to you!
- What education and/or training do you have that relates to your work?
We have a total of 20+ years in the cleaning industry. But what truly sets us apart from the rest is that our team is made up of caregivers: Mothers, Home Health Aides, Nannies, Pet Lovers... Cleaning is simply in our nature! And we promise to care for your home just as we care for our own.