Let me start by saying that Bonnie was amazing! She was professional, caring and extremely accommodating.
My husband and I have 2 small dogs (1 Yorkie & 1 schnauzer). We went on a 10 day vacation to Aruba and just got back about a week ago.
We travel a lot so we always use a family friend when we have to leave our pups. It has always made me nervous to leave them w/someone I don't know or at a kennel. I have heard war stories from people that kennel their dogs. That said, we use the same friend every time and we have known for 10+ years. As a matter of fact we have never had a "stranger" care for our dogs ever. This time, the family friend was out of town so I reluctantly started looking at kennels. I read reviews, visited a few facilities and did a ton of research, but I was not able to find one that I felt would really care for our pups.
I found Thumbtack during my research so I made an account and posted my pup sitting needs (I have never used the site before). I didn't really think I would use someone from this site but when Bonnie sent a reply to my post I noticed that her message was very detailed. Everyone else had a very canned/generic response, but not Bonnie. She told me a little about herself and clients she has had and stil has over the past few yrs. she even said she has references she could provide to me. She was very detailed and I liked that. I felt that she truly put thought in the message she sent so I asked her if I could come out and meet her. She responded very quickly and said she would , accommodate whatever time and date I wanted to come out to her house.
When I first meet Bonnie I noticed that she was a very open and just all-around a comfortable person to be around and talk to. I even brought one of my dogs with me, my 2yr old schnauzer that has some behavior issues at times. Bonnie was happy to show us around her property as well as her house. We talked for about an hour as we walked around the farm she lives on.
After that visit I called Bonnie to make arrangements for her to watch my dogs. The day of drop off I had lots of stuff with me; food, toys, blankets, leashes, treats, so on.... Bonnie sat with me as I showed her everything and she made index cards for each dog. She wrote down information on each of them, i.e. what they like and don't like, what time they eat, medication info and so on. She asked questions and took detailed notes one each pup.
While I was away she sent pics and texted updates. She truly made me feel like she was a family member or close friend that was simply watching my pups.
In all honesty Bonnie cared for our dogs the way I would have and I'm very greatful for that. I would have paid double for the service she provided.
I can't thank Bonnie enough and I will use her every time I go away! I have a wedding to attend in FL in October and I have already started making arrangements with Bonnie.
I have told every friend, coworkers and family members that they should use Bonnie.
Thank you Bonnie!
PS. I ask my dogs where Bonnie is and they get so excited! They loved her!
-- Best Regards,