FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It's not complicated. We tell you our rate, we put you in a queue, we log our time, we invoice you. Different services have different rates but it all works out to a very good deal for you.
- What is your typical process for working with a new customer?
Each client is unique. We consult with you to learn what you want to accomplish and then we develop a plan to meet your budget and exceed your expectations. We want to be a partner in your online pursuits. We also want you to be in control of your online destiny. Tools we use include project management systems and design approval systems.
- What education and/or training do you have that relates to your work?
We are constantly pouring over resources that will help others in the field as well as our clients and ourselves.