FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer hourly rates and flat fee rates depending on the complexity of your technical issue or situation.
- What is your typical process for working with a new customer?
We ask lots of questions about your technical issue in order to start solving it from the moment we get in touch with you.
- What education and/or training do you have that relates to your work?
Our residential technicians are CompTIA A+ certified which ensures world class skill sets at your disposal. Our business class technicians are CompTIA A+, Network+ and Security+ Certified to ensure an excellent service.