Casey replaced a hard drive for us, backed up our data and reinstalled everything when done. He was great to work with, he was very professional and super nice.
Casey gave us options for how we wanted the work performed, picked up the laptop at our house, kept us up-to-date with the repairs and delivered it back to us when done. He installed spyware and virus software and cleaned the laptop for us, at no charge. I also have complete faith in Casey to keep our data secure.
The price was very reasonable, about a third of what local repair shops were asking. I tried two other local computer repair firms before finding Casey, the first company never returned e-mails or phone calls and the second company was locked up tight when we tried to drop off the laptop late morning. Casey responded to our request for a quote within a few hours and his final price was less than the quote. Casey was a pleasure to work with and I will call him for any future computer assistance we need.