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My mom was extremely happy With the job your cleaner did! Thank you!Jan 9, 2020VerifiedGraceWorks Housecleaning Services's reply
Thank you Ashley, it was a pleasure cleaning for you Michelle!
Professional cleaner did everything I asked working quickly.so the cost was affordable for the work performed. I will hire her again. Thank you!Sep 14, 2018Verified
Graceworks came to my rescue with very little notice to assist me with a "move out" clean. A team of 4 people were quickly assembled in order to get the job done. The owner is very responsive and shows a great desire to serve. The staff were friendly and detailed and showed me some cleaning techniques for the kitchen that I hadn't known! I highly recommend Graceworks.Feb 3, 2018Verified
We were very pleased with Angela from Graceworks. She was very meticulous in cleaning our home and checked in afterwards to ensure inquiring about our satisfaction. Eric and Jennifer in the office have been very responsive from our initial inquiry, to scheduling and follow up. I would highly recommend them for house cleaning.Nov 25, 2017Verified
I was very pleased with the young woman who cleaned my home. She was punctual, and listened attentively to my comments as we toured the house. Then she went to work immediately and stayed focused until she finished 2 1/2 hours later. Excellent!Jan 26, 2018VerifiedGraceWorks Housecleaning Services's reply
So glad that everything worked out well with Amber!
- What should the customer know about your pricing (e.g., discounts, fees)?Yes, $30hr for one cleaner, $60/hr for two cleaners, $90/hr for teams of 3. We usually book teams of 2 or 3 for locations over 2500 sq feet for regular maintenance cleaning. For move-out cleans we charge $35 dollars an hour per cleaner size of home depends on time and how many cleaners are recommended.
- What is your typical process for working with a new customer?We start with a phone call to get the details of what they are looking for their cleaning, including specifics of their home - square footage, numbers of bedrooms and bathrooms, if they have pets, what they would like cleaned, how often they would like the cleaning, previous experiences with cleaners, etc. Then we talk about the best days and times for cleaning and answer any other questions the client has. Then we have the cleaner call to confirm. When the cleaner arrives they do a walk through with the client. After the cleaning the cleaner does a walkthrough a the end to make sure the client is 100% satisfied.
- What education and/or training do you have that relates to your work?We require background checks and train all of our cleaners as well as maintain ongoing cleaning classes through Association for Residential Cleaning Services International.