FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and based on the size and condition of your home, as well as the type of cleaning you request. We offer fair rates with no hidden fees. Regular clients and referrals can receive special discounts.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand your cleaning needs and expectations. Then, we schedule a visit or ask for photos to provide an accurate estimate. Once approved, we confirm the date and time, bring all cleaning supplies, and make sure you are fully satisfied before we finish.
- What education and/or training do you have that relates to your work?
Our team has professional training in residential and commercial cleaning, including deep cleaning, move-in/move-out, post-construction, and Airbnb maintenance. We are also trained in the safe use of cleaning products and the care of different surfaces and materials.