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Aquilis Computers did a great job retrieving data from my external hard drive that I accidentally shocked by using the wrong power cord. Mark kept me up to date with everything in regards to ordering parts and made sure that he got the best replacements for me. He has a lot of knowledge and expertise in his field and is very friendly and explanatory to those that don't. Just have patience as shipping can take a long time, but the quality and service is well worth it.
Had broken USB thumb drive - they knew how to access and retreive the data, had the right equipment, did it quickly and completely. Very impressive.
Jason has helped me with my computer in the past, but recently he performed a hard drive swap out and transferred all my data and loaded in an operating system for my new drive, he installed a new solid state drive and my computer is now lighting fast, so very cool. I would describe Jason as an experienced professional, a detail oriented person, knowledgeable and trustworthy, methodical and thorough - exactly what you seek when you need someone to work on your computer. Jason is definitely a good person to know, I as a small business professional and I appreciate his work and I recommend his services to anyone that depends on their computer to work well.
Can't say enough about Tru Computers. Had a simultaneous failure of an iMac and a TimeMachine backup drive. Tru Computers was able to recover all the data from the external TimeMachine drive in a timely and professional manner. These guys are good. Professional, reasonably priced for the services they perform, and most importantly, they know what they are doing. Do not go to the big box stores for computer repair.
Initially, I called Don for help with data recovery and reloading my OS. He came to my location to pick up the PC and completed the work on time and at a reasonable price. In doing the work, he noticed a bigger issue with my PC that he indicated to me and offered to make the repair at no charge except for the hardware needed. Again, he delivered both the quality and service that I needed, and was a great help. I would recommend Don's PC Solutions to others with no hesitation.
My PC is better than ever after having Bill Sago from Hammer Computers fix my PC. He cleaned it, reformatted the hard drive, and even backed up my data free of charge. He got rid of the viruses and installed an anti-virus for a more than reasonable price. Above and beyond--A+
The data on my hard drive is not currently recoverable, except by a (very expensive) forensic data recovery operation, which is beyond PittPC's current capabilities. Johnny clearly explained my options to me; since he was unable to recover my information, there was no charge. I'll certainly be a return customer when I need an honest assessment of my next IT issue!
I originally put an order due to my computer not booting up. However after a couple hours with him he found out that there were many errors on my hard drive. So he transferred my data, ordered a new hard drive and replaced it. I had so much data on my computer it took a week just to transfer. He kept me informed every step of the process. I highly recommend his services to anyone.
Their sales rep was very helpful and honest. Although they couldn't recover the data, due to a scratch on the disc, I was happy with their customer service and quick diagnostics. Their customer portal is pretty convenient as well.