FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At American Force Roofing, we prioritize transparency and fairness. Our pricing includes itemized estimates with no hidden fees. We offer free, no-obligation quotes after a thorough roof inspection. Seasonal promotions, military/veteran discounts, and referral rewards are occasionally available. Financing options are provided for larger projects, and we work closely with insurance companies to streamline claims for storm-related repairs.
- What is your typical process for working with a new customer?
Our streamlined process ensures clarity and efficiency: Step 1: Free Inspection – Assess your roof’s condition and identify issues. Step 2: Detailed Proposal – Provide a written estimate with material options, timelines, and costs. Step 3: Customization – Tailor solutions to your budget and preferences. Step 4: Project Execution – Certified technicians complete the work with minimal disruption. Step 5: Final Walkthrough – Review results and address any questions.
- What education and/or training do you have that relates to your work?
Our team holds certifications from leading industry organizations (e.g., GAF, Owens Corning) and undergoes annual training on: Advanced installation techniques (e.g., ice/water shields, ventilation systems). Safety protocols (OSHA compliance, fall protection). Storm damage assessment and insurance documentation. Sustainable roofing practices (energy-efficient materials, recycling programs).