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What should I do before sending a computer in for repairs?

Thumbtack Editors
Answered

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

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