K&L Travel and Tours

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Introduction: We are an IATA/IATAN accredited, BBB certified agency based in South Carolina. Our mission at K&L Travel and Tours is to bring professionalism, mentorship, and innovation to the travel industry by providing value and customer-driven services as market leaders. We strive to offer you a unique travel experience using technology and advanced tools to ensure our top standard services. K&L Travel and Tours is committed to the highest quality of its services delivered with passion, compassion, and dedication. Our vision is to become the most successful and leading travel and tour company in establishing the best travel ecosystem by empowering, supporting, and educating our clients to provide mesmerizing travel experiences to the customers.

Overview

Hired 26 times

Background checked

2 employees

6 years in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

22 photos

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Services required

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

28 reviews

5

96%

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Read reviews that mention:

Aaliyah C.

Jul 29, 2021

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Hired on Thumbtack

I’m so happy I was able to get help from K&L Travel and Tours. They are very professional, kind and attentive to all your needs! They were so helpful by answering every question I had (which was a lot, haha) and I genuinely felt like they cared about the quality of my vacation. They made things so easy for me! I am beyond appreciative and will refer everyone I know to K&L!

Details: Vacation • 4 - 7 days • 2 people • 21 - 30 years old • Booking travel • Destination has not yet been chosen • Air • Remotely (phone or internet)

Travel Agency Services

Natalie S.

Jun 2, 2021

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Hired on Thumbtack

This was my first time working with a travel agent. They were very quick to respond, stayed within my budget, and answered all my questions.

Details: Honeymoon • 1 - 3 days • 2 people • 21 - 30 years old • Booking accommodations • Booking travel • Planning excursions • Remotely (phone or internet)

K&L Travel and Tours's reply

Natalie, it was our pleasure to help you secure your honeymoon vacation. We hope to do business with you again!

Travel Agency Services

Perry M.

May 26, 2021

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Hired on Thumbtack

I found K&L online and reached out to them to book a flight to Hawaii. The service was prompt and precisely what I needed and at a good price.

Details: Vacation • 4 - 7 days • 1 person • 51 years old or older • Booking travel • Air • Remotely (phone or internet)

K&L Travel and Tours's reply

Perry, thank you for your kind review! We look forward to working with you again soon!

Travel Agency Services

Paul B.

May 17, 2021

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Hired on Thumbtack

Although we decided to cancel our travel plans, K&L worked with us to meet our needs as we were making considerations for travel. The firm was quick to reply and respond!

Details: Vacation • 1 - 3 days • 2 people • 31 - 50 years old • Booking travel • Booking accommodations • Destination has not yet been chosen • Air • Remotely (phone or internet)

K&L Travel and Tours's reply

We appreciate your kind word and we look forward to hearing about your travel plans for the future! Keep in touch!

Travel Agency Services

Meighan R.

May 9, 2021

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Hired on Thumbtack

I was looking for an all-inclusive vacation at a resort in about 3 months' time for my mom's birthday/Mother's Day. I sent the same email out to about 6-7 other travel agencies on Thumbtack requesting assistance with the surprise trip. I had a handful of non-negotiables and a few very vague items. Kiana was the first to call and did so within 20 minutes. Fastest response time, by far. She took control of the conversation and did not give an opportunity for me to call her back. She did this all without being pushy or over-bearing. The entire conversation was natural and once I provided her with a bit more information and she completely understood what I was looking for, she sent proposals to my email/thumbtack messaging for me to review. I ended up choosing the one she said that I would love and then booked everything after the pricing and payments were explained. Everything was booked, confirmed, and sent to me within the 4 hours since our very first conversation. Kiana was responsive, communicative, and retained the information that was provided. I have already shared her information to people I know who are in the market for a trip. I have ranted and raved, and it is well deserved. 10/10 would recommend K&L Travel and Tours and Kiana herself.

Details: Vacation • 4 - 7 days • 2 people • 51 years old or older • 21 - 30 years old • Booking accommodations • Booking travel • Destination has not yet been chosen • Air • Travel dates are not known yet • Remotely (phone or internet) • At the pro’s location

K&L Travel and Tours's reply

Meighan, you were awesome! Thank you and your mother for your kindness! We look forward to working with you again soon!

Travel Agency Services

Credentials

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Kiana Brown

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide our clients with a 100% hassle-free quote upon request. Our pricing is very competitive and caters to the needs and wants of the client. Some services require a nonrefundable deposit of up to $100 depending on the level of the request. If hired, we apply the amount towards your reservation.
What is your typical process for working with a new customer?
We will introduce ourselves and find out exactly what the client wants. After the initial consultation, we will request more information via e-mail or telephone to get to know the customer more.
What education and/or training do you have that relates to your work?
We are an IATA/IATAN accredited agency since 2020. Addtionally, we are BBB-Accredited and TRUE Accredited. We also have CLIA accreditation. We participate in trainings from many vendors such as Sandals, Carnival, Club Med, and more.

K&L Travel and Tours

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