Cyber Net Tech

4.8
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
(121)
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
Icon
121 reviews
5
92%
4
4%
3
1%
2
2%
1
2%
Customers rated this pro highly for punctuality, value, and professionalism.
  • Frederick I.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    Give you a price and stick with it was charged for repair but never fixed it paid for nothing

    Dec 31, 2017Verified
    Steven T.'s reply

    Fredrick, after running sfc (system file check) & trying to repair those files required the re-install disc seeing you are still running Windows 7 and you do not have that disc I would be happy to send you but you should upgrade to 10 as 7 is now outdated. I am sorry that your computer is ruined do to the malware you allowed to be installed. Also a computer that has the windows os (operating system files) corrupted beyond repair with out a re-install is no ones fault accept the thing that sits between the seat and the keyboard :-) like you said you tried to fix it your self not knowing what you were deleting well you deleted Windows files that are required to run Windows. No your computer can not be repaired with out re-installing the Operating System. If you do not want to pay for the disc maybe you can find a free one somewhere :-) Price wise I do not charge until completed so you knew what you did, you're just upset you ruined your computer, beyond repair. Sorry but again problem is between the seat and the keyboard.

  • Lauri T.

    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon
    Icon

    Excellent Service! Learned a lot and finished knowing more than when I started. My computer is healthy again thanks to Steven. Highly recommend!

    Nov 2, 2017Verified
    Steven T.'s reply

    Thank You Lauri it was a pleasure assisting you!

About this pro

Our service provides remote support so you do not have to leave your home or business.Your computer will be left malware free, and secured. Cyber Net Tech Provides You with a Convenient, Efficient Computer & or Network Support Experience. We have supported over 4000 computers all online by way of remote software. Meeting & Helping Customers. Also,enjoy working with and testing new software. Challenges, the unknown, and malware analysis.

Years in business

3

Times hired on Thumbtack

173

Number of employees

1

Background check

Completed
Show more

Photos and Videos

13 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Usually cost is less than $100.00 for the majority of my repairs. Unless hardware related then it can increase due to parts and labor.
    • What is your typical process for working with a new customer?
      Ask questions, find out what the root cause is and then remote in and apply the fix. Then confirm with the customer the issue has been resolved.I like if possible for the customer to show me the problem try and recreate it helps sometimes if at all possible. I know this is not always possible.
    • What education and/or training do you have that relates to your work?
      Networking in College then became Cisco certified, Net + & Security+ A+. Also, worked as a Remote Support Agent Tech for a Large Company Supporting End Users for Avast Total Support, HP Smart Friend Services, and Cox Cable.

    Business hours

    Eastern Time Zone
    Sunday10:00 a.m. to 9:00 p.m.
    Monday10:00 a.m. to 9:00 p.m.
    Tuesday10:00 a.m. to 9:00 p.m.
    Wednesday10:00 a.m. to 9:00 p.m.
    Thursday10:00 a.m. to 9:00 p.m.
    Friday10:00 a.m. to 9:00 p.m.
    Saturday10:00 a.m. to 9:00 p.m.
    Coverage Area for Cyber Net Tech is about 150+ miles of Easley, SC.