FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While many of our neighbors have taken advantage of our free-of-charge inspections as a preventative measure for strategic financial planning, unplanned emergencies are a common occurrence for those without periodic inspections. This leads homeowners to become frantic and unsure about this unplanned expense. Unlike other roofing companies, we provide easy pay options with no down payment or interest. When you inquire ask us about these options to help give you a peace of mind as we take care of the roofing aspect!
- What education and/or training do you have that relates to your work?
While we’ve undergone extensive roofing training, the best education that’s prepared us has been our extensive experience working directly in roofing. Cumulatively, we’ve been on thousands of roofs and are able to uncover hidden issues such as mold or severely damaged decking by inspecting attics and upper crawl spaces too. We provide that additional aspect to our inspection free of charge- roofing companies that fail to take this measure are doing a disservice and aren’t ingrained with the sense of duty to serve and take care of their neighbors long term, as we’ve demonstrated.
- How did you get started doing this type of work?
We began serving our beautiful Grand Strand over 12 years ago, some of us moving here after service in the military. We each bring valuable experience in construction, roofing, and excellent customer service and wanted to continue this work outside of a private equity- owned company. This is where we’ve built our life, where our children go to school and play sports across the county, where we’ve built our church families and relationships with and support our locally owned business. This isn’t just work for us, Apex Roofing Group is the way that we practice servant leadership and have a sense of ownership and are proud to help protect you, our neighbors; our families.