I am so pleased with the service I got from Brian of BECT Computing. My laptop was constantly dropping its wifi connection or not connecting at all. I took it to a local repair shop who charged me a $49.00 diagnostic fee and then an additional $100.00 for virus removal. When I got it home it still didn't work. I posted my problem on Thumbtack and Brian called me immediately. He was there within two hours on a Sunday morning and completely resolved the problem in about 45 minutes and for a which was about the amount of time I spent arguing with the previous repair shop only to get a partial refund. Brian only charged me $60.00 total. It so nice to have my laptop back. Thanks Brian. I will absolutely call him in the future with all of my IT needs!
Eric did a great job! I’m not tech savvy at all so he really helped me get my devices back to where they needed to be after not using them for a while. He also took care of me as far as virus prevention as well which was awesome! I would definitely use his services again!
Laptop running slow. Suspected viruses and spyware. Mike completed his checks and removed spyware. The main program slowing the system down was the anti-virus. Mike recommended Bit Defender and loaded. A significant improvement in speed. What really impressed me was the time Mike took to show and explain what he accomplished. Expect I will be a returning customer for work on other laptops.
Josh was great! I don't know much about computers, but I do know my HP Personal Computer that I run my own business from was messed up really bad and full of viruses and it wasn't working and I was unable to access things that were very vital to me for a little over a week and I was in panic mode! I had one supposed computer expert that a friend told me about come over and look at it and he told me that it was a major issue and said my best bet would be to get another computer. I was devastated! A LOT of major and extremely important information was now gone forever. My wife the next day suggested that I try Thumbtack to get a second opinion before I gave up completely because one of her work buddies hired someone off of it to fix her computer. So I gave it a shot. I got 5 bids and I had to pick one and I guess it was just the way he presented himself in the bid he gave me , he seemed very professional and trustworthy right from the start. When I met him the next day he agreed to meet me at my house at 7:00 p.m. and he arrived when he said he would. He was very respectful. He is really fun to talk to also which is great in easing the tension of having a stranger in my house and giving him full access to all of my information. The coolest thing he did while he was there was when my wife got home she came in saying that her phone was broken and she needed to get it replaced before work in the morning. So she sat there and started explaining what happened to it and when she was done I started reaching in my pocket so I could start counting out hundreds of dollars he walked in the room and said he overheard my wife talking and asked if he could see her phone for a second and I really have no idea what he did but he fixed it and actually saved me a lot of money. I asked him how much I owed him for the phone repair and he said free of charge because it wasn't that big of a problem and I was sitting there ready to pay him a hundred if he asked for it with a smile on my face.He then told me he was done fixing my computer so I run in there to check it out and it's running better then it has in a while now! He then suggested that I set it up to where if something like this happened again and he was unable to fix it all of my important files are protected. I asked if he could do that and he said he could so I scheduled him for the next week. He came by and set everything up and I feel a lot better now. I would strongly recommend him to anyone. Thanks again buddy!
Doug had to remove a TON of viruses off of my computer that I had also been sharing with my teenage daughter. He was quick and efficient and also suggested some good virus protection software for me to invest in! He was also very nice and polite and I will definitely come back to him again for future computer problems!
Mr. Felton has helped me on several occasions, over the past 3 years. He replaced a dead hard drive in my son's laptop, has fought numerous virus issues, and is always prompt, courteous, and affordable. I would recommend him without hesitation.
I had a horrible virus/malware/adware problem on my computer. Jensen removed them in a jiffy without even coming out to the house. Wonderful customer service and my laptop is running smoothly again! Even better, the price I paid for this great service was much lower than others in the area!
Travis was able to detect all the viruses and delete programs that should not have been downloaded. He was able to do this through the internet and not required to come to the house. The job took about an hour and a half. I am very pleased with his professionalism and workmanship.
I was quoted over $200.00 in Nashville for repairing my HP lap top. John repairs for one fourth of that. I was told here I had to buy a new fan. John was very honest and removed a small piece of lint no new fan needed. He also drove to Nashville and picked up my Lap top. Very honest guy, he is now my computer repair guy. Thanks John for being a honest guy!