FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At E&S Custom Tile & Flooring, we believe in fair and transparent pricing. Project costs depend on factors such as the size of the space, materials selected, design complexity, and preparation work needed. We provide detailed estimates upfront with no hidden fees. We may also offer pricing options for larger projects or returning customers.
- What is your typical process for working with a new customer?
We begin by discussing the customer’s goals, style preferences, and project details. We evaluate the space, answer questions, and provide an estimate. Once the project is approved, we schedule the work, keep communication open throughout the process, and make sure every detail is completed with quality craftsmanship and attention to detail.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on industry training and years of working with tile and flooring installations. We continuously build our knowledge of installation techniques, materials, design trends, and best practices to deliver durable, high-quality results.