If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We’re a small, dedicated team committed to getting your project done exactly the way you want it. With 3 years in business and a 3-person crew, we pay close attention to your instructions and keep communication clear from start to finish.
Quality matters to us. We double-check our work, stay on schedule, and make sure every detail meets your expectations. If something isn’t quite right, we take responsibility and work quickly to make it right—your satisfaction is our priority.
Tell us what you need, and we’ll take care of the rest.
Overview
Current Top Pro
Hired 6 times
Serves Knoxville, TN
Background checked
3 employees
3 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Zelle.
Services offered
Tile type
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
9 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Veronica G.
4 weeks ago
•
Hired on Thumbtack
I highly recommend Eloy for any tile work! He did the backsplash, bathroom tile, and fireplace in my home, and I couldn’t be happier with how everything turned out. He is extremely meticulous, takes pride in his work, and truly wants to make sure every detail is done right. He takes his time, pays attention to the little things, and makes sure you’re completely happy with the finished product. Everything looks beautiful, and the quality of his work really shows. I would absolutely use Eloy again and highly recommend him to anyone looking for someone reliable, skilled, and detail-oriented!
Details: Kitchen • Bathroom • Living room • Backsplash • Floor • 301 - 400 sq ft • Concrete • Porcelain • No, but I will buy the tiles myself
Tile Installation and Replacement
Cora H.
5 days ago
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Hired on Thumbtack
I am throughly impressed with Eloy. He was very professional, always willing to adjust to my requests. His work is exceptional! I would recommend him to anyone. If I have other jobs, I would absolutely hire him again!
Thank You! ⭐️⭐️⭐️⭐️⭐️
Details: Bathroom • Floor • Tub or shower enclosure • 101 - 200 sq ft • Yes, I already have the tiles
Tile Installation and Replacement
Maria P.
Jun 29, 2026
The tile I chose for my shower was not the easiest but Eloy did an Amazing job!
John J.
Jun 29, 2026
Very good Christian young man. Works hard and very good at framing and much more. He did a fantastic job framing this structure in for me and would recommend him for any job
Bernardo A.
1 month ago
E&S is an excellent work team, very respectful, responsible and they do an excellent job, the truth is that I recommend them, they are very professional, that's why I give them 5 stars
Credentials
Background Check
Eloy Ortiz
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At E&S Custom Tile & Flooring, we believe in fair and transparent pricing. Project costs depend on factors such as the size of the space, materials selected, design complexity, and preparation work needed. We provide detailed estimates upfront with no hidden fees. We may also offer pricing options for larger projects or returning customers.
What is your typical process for working with a new customer?
We begin by discussing the customer’s goals, style preferences, and project details. We evaluate the space, answer questions, and provide an estimate. Once the project is approved, we schedule the work, keep communication open throughout the process, and make sure every detail is completed with quality craftsmanship and attention to detail.
What education and/or training do you have that relates to your work?
Our experience comes from hands-on industry training and years of working with tile and flooring installations. We continuously build our knowledge of installation techniques, materials, design trends, and best practices to deliver durable, high-quality results.
