|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
Memphis Computer Support
About this pro
20 years in business
112 hires on Thumbtack
I'm in the process of getting my computer fixed so far it has been a good experienceApr 6, 2018Verified
Melanie is one of the best computer experts. I took my laptop which couldn’t be fixed by 3 different computer service, but she did a phenomenal job. 8 hours Job repairing my broken hinge and she charged me 200$ what a price, you can’t beat that.Feb 21, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I charge $80 hour/min one hour for residential. Business pricing begins at $90. There is also a travel fee if driving more than 5 miles.
- What is your typical process for working with a new customer?Find out issue. Find out if they need remote or onsite support or would like to drop their computer off to us. In touch with client usually same day or within 24 hours for some type of update, even if there is none at all just to let them know we are still working on it.
- What education and/or training do you have that relates to your work?I read online articles (Pulse, PC World, Cnet, MacWorld, etc) and the only news I usually am on top of is technical in nature. I send out monthly newsletters(that sometimes go out every 6 weeks if I am too busy) that you can sign up for on my website. memphiscomputersupport.com