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About
Reviewing a new project? Be sure to ask us about financing options for your next project.
With 26-years' experience with 4-years owning my own business, our goal is to provide a local, family-based company that focuses on family values and the needs of our customers. By consistently training, you can expect knowledgeable Technicians, crews prepared for your emergency situation, and compassionate personnel who have personally experienced a similar loss such as yours.
Additionally, as a full service licensed General Contractor in Tennessee for residential and commercial, we possess the resources to complete remodel, renovation and site build outs for your home or business. Planning a project? Give us a call to discuss the details and options.
We pride ourselves in not knowing all the answers, however we will work hard to find the answer or recommend someone who can answer.
Persistence is the key to recovery efforts, however persistence through the help of our Lord and Savior will drive a timely recovery.
2 Thessalonians 3:5
Military Service Members receive 10% discount from your deductible/deposit.
Overview
Hired 3 times
Background checked
5 employees
8 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, work quality, and value.
Exceptional 5.0
18 reviews
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Your trust means everything to us. Learn about our review guidelines.
Jessica T.
Jan 16, 2023
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Hired on Thumbtack
They responded quickly, fit us into the schedule and got the job down in the estimated time frame. They were on time every day and were very nice and let me know when they were approaching the next phase and what they had encountered so far, and what they were doing next. They went above and beyond even coming back to fix some drywall and a faucet later that needed replacing even though it wasn't their fault. Highly recommend this company for your next job.
Details: Full remodel of bathroom • Fix water damage • Replace fixtures • Family bath (shared by everyone) • Home
R1 of Middle TN, Inc.'s reply
Thank you Jessica, may you all have a blessed day
Bathroom Remodel
Keila R.
Feb 11, 2021
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From Google
My husband and I purchased a house that had a sewer leak and mold issue in the crawlspace. We called R1 of Middle TN, Inc. to inspect the area and give us a list of the repairs that would be needed. Jim was a delight to work with! He gave us a comprehensive list of repairs needed, a narrative summary of the work to be done, and made him self available to answer any and all questions we had. Even a week after the initial inspection. We were unfortunately unable to hire R1 for the repairs because the sellers required us to let them choose their own company, but the customer service we received from Jim has definitely convinced us that if we ever have an issue arise in the future, we will call R1.
R1 of Middle TN, Inc.'s reply
Keila, thank you for the awesome review, I am just glad I was able to help you all with identifying the concerns that needed immediate correction before making a large purchase.
Justin W.
Nov 10, 2021
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From Google
Jim came out to do an inspection, realized our problem was something else and was honest and upfront. Had the opportunity to sell us a bunch of things, but was professional and explained what our situation was and how to resolve it. Not a lot of folks like that left walking around nowadays.
R1 of Middle TN, Inc.'s reply
Justin, thank you and it was a pleasure to help you all.
Carl S.
Jun 21, 2021
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From Google
Had discovered a leaking toilet and water that had leaked under my bathroom tile. We had stopped the leaking toilet and removed some tiles to sop up most of the standing water. Then came across black mold under one of the tiles and stopped. Called R1 first thing the next morning and Desmond Campbell was there before lunch. Desmond verified that the leak had not spread to adjoining rooms but that there was water from leak under the floor beneath the house. By 5 pm more help had that day all the tile was removed, Mold treated and dehumidifiers and blowers were set up in bathroom and under the house with the help of 2 more R1 employees. Desmond was very knowledgeable, conscientious, and hard working. Highly recommend him and his company R1 of Middle TN!
R1 of Middle TN, Inc.'s reply
Carl, thank you, Desmond is a great asset to our team and cares deeply about making sure our customers are taken care of, we are very pleased at the opportunity to serve you and your family.
Jocelyn G.
Feb 6, 2021
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From Google
My dishwasher flooded, spilling water into my hardwood floors. I called Jim at 7:00am and he had people at my house by 8:30 that same morning. They set up their equipment and came to check on it everyday. They worked with my insurance and made it so easy for me.Great job guys!!! I appreciate you!
R1 of Middle TN, Inc.'s reply
Thank you Jocelyn, we were honored to serve your family.
Credentials
Background Check
James Nephew
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide full transparency regarding our pricing schedule for emergency services, for our rebuild services and flooring services we provide a fixed bid rate. All bid rates are valid for 2-weeks due to current volatility of materials.
What is your typical process for working with a new customer?
All new requests are reviewed to determine if we can assist in the services they are seeking, during this request we confirm the property ownership using tax records, once ownership has been confirmed we will schedule either an onsite evaluation or a virtual evaluation and at which time we will collect all the necessary data to speak to a solution intelligently.
What education and/or training do you have that relates to your work?
US Navy Construction Training
OSHA Safety Training
Bloodborne Pathogen Training
IICRC Certified Training
Fire Damage Training
Water Restoration Training
Mold Training
Trauma Scene Cleanup Training
Structural Evaluation Training
