FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in fair, upfront pricing with absolutely no hidden fees. For most standard projects—like TV mounting or basic IT setups—I provide a clear flat-rate quote before any work begins. For more complex troubleshooting or general maintenance, I charge a competitive hourly rate. I also offer customized bundle pricing if you have multiple tasks you need completed in a single visit, and I am always happy to provide free upfront estimates so you know exactly what to expect.
- What is your typical process for working with a new customer?
My process starts with a quick consultation to understand your exact needs and the scope of the project. From there, I provide a clear, upfront estimate and we schedule a time that works best for you. On the day of the job, I pride myself on arriving on time, working neatly, and keeping you updated on my progress. Before I pack up, we will do a final walkthrough together to ensure everything is done right and you are completely satisfied with the results.
- What education and/or training do you have that relates to your work?
I believe the best training comes from hands-on experience, and I have spent over [X] years working extensively in both the home repair and IT industries. Over the years, I've tackled countless home improvement and property maintenance projects, mastering everything from drywall to fixture installation. Alongside my practical trades experience, I have a deep, hands-on background in IT, networking, and security system installations. I regularly review new manufacturer guidelines to stay current with the newest tech and building practices.