FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to give quotes on a case by case basis, and typically keep my services under $50. If it can be repaired quickly then I charge under $35. Basically it just depends on how long the repair will take and if you need parts replaced. I am willing to haggle depending on the assistance needed.
- What types of customers have you worked with?
Replacing faulty hardware, Troubleshooting software/virus issues.
- Describe a recent project you are fond of. How long did it take?
I recently repaired an HP Slate 500 Tablet that was giving several other technicians at my job some trouble. The unit would power on but when you push a side button or place it on a table a certain way, the screen would flicker and it would shut off. Also the camera wouldn't work as well. I completely disassembled and reassembled the unit and upon putting it back together I found a very tiny piece of tape that was torn which was supposed to completely cover a connection on a small ribbon cable. So the problem was that those connections that were supposed to be covered by tape were touching something on one of the internal components and forcing it to short out and making the unit turn off immediately. I put some new tape over the connections, replaced the camera card and cables, reassembled it and everything worked perfectly!