FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Referrals are what keeps business owners going. If you refer business or have someone sign up for service and book with you, there will be a 20% discount added to both your services on their initial visit. If you book a service for you self and another guest that has been in for service previously, you will still receive 20% off your service (up to 1 service treatment). In addition, you will earn points for each service you book on your profile (points vary depending on service length etc.) at 100 points you receive a free 60 minute service you can use or gift to a friend or family member. For each review of your service per treatment day, you will also earn 2 points on Vagaro, 1 point on Trip Advisor, 1 point on Google, 1 point on Yelp, or total of 2 point on Oasis Spa Facebook page and Oasis Spa website. This will get you to your 100 points & free service faster!! Thank you for your business and referrals. This service industry is not only selling you skill and expertise, but our time as well. Due to this please arrive at least 5-8 min prior to your service time. If you are running behind please contact your therapist to let them know. Your service will start and end on time. You are financially responsible for the full time that you reserve. In case of health concerns, please do not come in if experiencing symptoms of COVID-19, we can reschedule your appointment in these cases. For missed appointments or no call no shows your reserved payment method will be charged up to 50% of your treatment(s) total cost.
- What is your typical process for working with a new customer?
There will be an intake form and consultation. This gives me the opportunity to allow my guest to explain their needs and adjust things to their comfort level.
- What education and/or training do you have that relates to your work?
I learned about hair care and design at Paul Mitchel the School. My in depth skincare background started at Aveda Institute. I learned massage therapy and derivatives (hydrotherapy, hot stones, trigger point, deep tissue) at Austin Institute of Massage and Spa Therapies. My instructors hours for esthetics/cosmetology were at Ann Webb Institute where I learned medical esthetics (injectables, dermablading, etc.). I have years of varying continuing education in different modalities in my field.