FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We don't have hidden fee's. We believe that transparency is the foundation for a successful move.
- What is your typical process for working with a new customer?
We always prefer to come to a potential customers home prior to a move and take a look at everything. That said, we have done this for a 7+ years and realize that isn't always realistic. Over the phone, we will ask a few high level questions (number of rooms, current/ new location) go over our pricing, give a ball park range on how long we expect the move to take given the information we have and schedule the move if the prospect is comfortable with what has been discussed. Lastly, we spend a good amount of time answering any and all questions.
- What education and/or training do you have that relates to your work?
There are three of us that own the business. While all three of us have college degrees, more importantly, we bring 10+ years combined moving experience. Believe it or not, there is a right way to wrap furniture, pack a truck and so on to ensure your belongings arrive safely. This isn't our first rodeo!