FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For all air duct cleaning, repair, and replacement services we offer free in-home, no-obligation Inspections. We offer an online coupon for 40% off supply duct cleaning.
- What is your typical process for working with a new customer?
We will arrive at the customer's house, perform a free inspection and notify the customer of the condition, solution, and price. Only after the customer's approval, we will continue with the service. The majority of services can be done on the same day of the inspection or any other day that suits the customer.
- What education and/or training do you have that relates to your work?
We follow NADCA's (National Air Duct Cleaning Association) guidelines. Every new technician that joins Donald Duct & Steam, receives full training of the services we provide. All technicians receive updated training for all new equipment and/or change of cleaning methods.