Positive: Andrea, is a good face painter. The kids were very pleased. She asked them what design they wanted and she drew it.
Negative: Andrea was late. However, she stayed a little past the time she was to leave. She did leave a message stating she would be a little late.
I do think that set up time should not be included in the cost of service. Example: if the booking is from 3-5 pm, the artist should arrive 10-15 minutes earlier to set up. Set up time takes away from the time the artist could be face painting.