FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a discount for military, first responders and veterans.
- What is your typical process for working with a new customer?
At First Class Turf Houston, our process is simple and transparent. We start by meeting with you to walk your property and discuss your vision, making sure we understand exactly what you’re looking for. Together, we decide on the turf that works best for your specific needs—whether it’s for your yard, a custom putting green, or pet-friendly space. Once the details are set, we provide an itemized quote so you know exactly what you’re paying for with no hidden fees. After approval, we collect a 50% deposit to secure your spot on our schedule, and then our team gets to work bringing your dream outdoor space to life.
- Describe a recent project you are fond of. How long did it take?
We recently completed a 2,600 square foot turf installation that included the addition of 22 custom pavers. The project took about three and a half days from start to finish, with our crew handling everything from ground prep to the final detailing. The end result is a seamless, low-maintenance lawn accented with modern paver work that adds both function and style to the space.