Dr Kool

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Introduction

Do great quality work without cutting corners and don’t overcharge. Love to keep customers Kool!

Overview

Hired 9 times

Serves Bryan, TX

Background checked

3 employees

40 years in business

Business hours

Sun7:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Very good 4.6

9 reviews

5

89%

4

0%

3

0%

2

0%

1

11%

Read reviews that mention:

John P.

Jul 1, 2020

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Hired on Thumbtack

Saved me nearly $5,900 with a repair over other replacement bids. After having two other technicians from another company out 24 hours apart for the same issue, we were told that the only option was to replace our entire HVAC system (roughly $6,000). I called Dr. Kool to get a replacement quote. Instead, our technician, Patrick, looked over the system and found 2 simple fixes that will keep our system running smoothly! He replaced one capacitor and then tinkered with loose wiring for as long as it took to do the job right. These common and simple fixes were missed by two previous technicians at a reputable in-town competitor who we have used before. Patrick and Dr. Kool have a new customer for life!

Details: Replace an existing A/C unit • Homeowner or property manager (not done) • Closet • Ground floor • 1,000 - 2,000 sq ft • One story • House

Dr Kool's reply

Thank you for your business! Glade we were able to help you out and save you big bucks. Have a kool Day!

Central Air Conditioning Installation or Replacement

Martin L.

Oct 17, 2018

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Hired on Thumbtack

Very courteous and responsive. They performed the service I requested at a fraction of the cost quoted by one of their competitors. I will definitely be using them in the future.

Details: Repair • A few weeks ago • Electric (most common) • Attic • Ground floor • House

Dr Kool's reply

Thank you sir!

Central Air Conditioning Repair or Maintenance

Gabriel V.

May 28, 2018

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Hired on Thumbtack

Details: Routine Maintenance • Only warm air is blowing from the vents • Less than a week ago • Attic • Ground floor • House

Dr Kool's reply

Central Air Conditioning Repair or Maintenance

Sep 8.

Dec 19, 2023

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Hired on Thumbtack

Initially the communication was great. Patrick came out to inspect replacing the duct work and told me it would be around $4,000. He told me he would work with me on a payment plan for 6 months and email me the terms. When I received the email it only showed the quote for $4,000. I emailed and messaged multiple times asking how much the payments would be and he never responded on Thumbstack or email. Very unprofessional to say you would negotiate a payment plan only to rescind later on. That is not a way to conduct business. Fortunately I found a company that has worked with me on financing the repairs.

Details: House • Single-level building • 1,000 - 2,000 sq ft • Heating and cooling • 1 - 5 vents

Duct and Vent Cleaning

Autumn O.

Aug 15, 2020

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Hired on Thumbtack

Dr Kool helped me with my problem and I am very happy that I chose him for my project.

Details: Install ducts and vents • Homeowner or property manager (done) • Attic • Less than 1,000 sq ft • One story • House

Dr Kool's reply

Thank you for your business, glade to be able to help! God Bless

Central Air Conditioning Installation or Replacement

Credentials

Background Check

Patrick Gutierrez

Dr Kool

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