FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate pricing so you will never be paying us for a plumber to stand around. Our guys are incentivized to be quick and professional.
- What is your typical process for working with a new customer?
We will call you, collect info, get you on the schedule, you’ll receive a confirmation text, plumber texts you that he’s on the way, plumber diagnoses issues, plumber presents options, customer chooses preferred option, plumber completes work, customer pays onsite, customer leaves review (hopefully and if we deserve it!)
- How did you get started doing this type of work?
I grew up in a family that owned a plumbing business.