FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are fair and competitive with other cleaning companies. I do give discounts for those who are repeat customers. When giving quotes, my prices are higher the first time, but then go down the times after that.
- What is your typical process for working with a new customer?
My process when working with a new customer is no different than if they were an existing one. I have respect and treat them as if I have known them for years. I want them to feel welcome and not be concerned with having me in their home.
- How did you get started doing this type of work?
When I was younger, I used to go help my aunt clean houses. As I got older, my cousin and I would get cleaning jobs to do together and I’ve also worked with friends over the years with their cleaning jobs. Then I decided a few years back to just start my own business and see what I could do. It’s been amazing. Started out slow but hoping to grow and expand it with signing up with Thumbtack.