TTB
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Introduction: Hello, My name is Oscar and I am the founder of TTB. Our work has been recognized for excellent quality standards and unique designs. Our team can understand current trends and can help design a beautiful project.
Overview
Hired 3 times
Serves Dallas, TX
Background checked
8 employees
10 years in business
Payment methods
Cash, Check, Credit card, PayPal, Venmo, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
16 photos
3310 Princess
General Contracting
42 Munger
General Contracting
4406 Merrell
General Contracting
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 3.8
6 reviews
5
66%
4
0%
3
0%
2
17%
1
17%
Read reviews that mention:
Syed a.
Masonry Construction Services
It has been great experience with TTB. I chose them after lot of research for making patio with stone. It came up as a beautiful patio with great finishing. They are very friendly and humble persons to work with. Best thing I observed is they do not compromise with quality. Their pricing is also very reasonable. I definitely recommend them to other.
Aug 16, 2020
·Verified
Martha P.
We had a great experience when working with TTB. We love our new hardwood floors and the whole job was done in four days! There was always clear communication and workers were respectful and professional. We will use TTB for a future project and make a recommendation to family and friends! Thank you.
Oct 15, 2020
Anna M.
Custom Cabinet Building
While I really liked the quality of the cabinets the customer service and entire process of getting custom cabinets was a horrible experience for me. Our initial meeting they gave an estimate of 6-8 weeks, we met around the end of Aug beginning of Sept. It is now the beginning of December and just yesterday did they finally complete everything. The things I consistently saw during this whole project:
1) contractors are hard to reach I would text 1-3 times and often no response, same with email. If I turned to directly calling them maybe 60% of the time I would get an “answer” by them texting back “can I call you later”?
2) they work on THEIR OWN schedules, end of story. I can’t imagine how much more stressful this process would have been if I was not working from home this whole time due to the pandemic, imagine them scheduling a day (they actually hardly gave time of day just the day) for something to be delivered and never showing up. And you having to follow up on that, because they never follow up and say sorry for missing the delivery time window let’s reschedule they leave it up to you to reach out to them
3) Similar to point 2, they never gave me the right times or days for delivery or measurement appointments, if they gave a day and time they often wouldn’t show up until the next day or the next week. To be honest, I got used to being avail anytime of day for them and not even discussing how unprofessional it is to not follow through on a appointment because I just wanted to get it done
4) There is no cohesive communication between cabinet manufacturer, cabinet designer, and countertop partners. I gave them a picture of the cabinet I wanted to replicate, the build of the cabinet went fine but then we got to the countertop and plumbing part and they informed me that they would have to modify my design and make the top row of drawers fake drawers to be able to have the sinks aligned with the plumbing. We ended up compromising on only two fake drawers, but to me this should have not even come up as an issue and should have been taken care of during the design process
5) They told me since I was paying for the whole slab for the countertop I might as well use the leftover on another sink I have. I agreed and they took the measurements for that other sink TWICE, the day of installation of the countertop on the main bathroom they didn’t come with the extra slab. And I had to schedule another day for them to deliver the excess cut to the dimensions needed for the other sink, they charged me for that delivery even though it should have technically been included with the first delivery, at this point I was tired and just wanted the excess bc going through another vendor to get another countertop would be more expensive and I had already paid for the whole slab so why not use it
In conclusion if you are looking for affordable soft close custom drawers but don’t mind with working with a contractor who doesn’t respond half of the time, takes 2-3x longer than they estimate, gives you surprise extra charges here and there, and are willing to be available for them at any drop of the hat time of day then hire TTB. I am pleased with the craftsmanship of the cabinets but the entire process has stressed me out way more than it really should have
TTB's reply
Thank you. We are glad quality is good and we ll make adjuatments for better customer service
Dec 3, 2020
·Verified
Adriana D.
TTB was great to work with, they understood exacly how I wanted my kitchen to be and they delivered on every end. Communication was easy and effective and the quality of the work is amazing. Eould definately use them again for future projects!
Jun 22, 2020
Rick R.
General Contracting
This guy showed up to do an estimate then never hear from him again. I think construction is not their expertise
TTB's reply
Thank you for the review. We take all feedback serious. Estimates take about 2 weeks to make specially commercial. One thing you forgot to mention in the review is that you did not show up to the first meeting and had to call you to go over the project. With that said the very basic information provided by phone made it harder to get the estimate quicker. I wiah you luck.
Dec 8, 2020
·Verified
Credentials
Background Check
Oscar Andujo
FAQs
- What education and/or training do you have that relates to your work?
We have over 100 years of combined experience in our group. We work with excelent designers that understand the current trends
- Describe a recent project you are fond of. How long did it take?
Our Jobs are unique and custom. We dedicate the necessary time to make your project an awesome project
- What advice would you give a customer looking to hire a provider in your area of work?
Look for credentials interview GC's, ask for current projects