FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the inventory, distance, crew requirements, access, and level of service. Labor-only jobs may be quoted hourly or at a fixed amount, while long-distance moves receive a written quote defining what is included. Any discount, deposit, payment schedule, or applicable additional charge is outlined for your specific job. Packing and car transport are included only when listed in the agreement.
- What is your typical process for working with a new customer?
We begin by reviewing your moving dates, pickup and delivery ZIP codes, inventory, access conditions, and the services you need. Photos or videos help us understand the job and prepare a written quote with the scope and payment schedule. Once confirmed, we coordinate the crew and equipment, document existing conditions, protect and secure your belongings, and complete a final walkthrough at delivery.
- What education and/or training do you have that relates to your work?
What education and/or training do you have that relates to your work? Our experience comes from hands-on moving, packing, loading, and long-distance transport work. We have handled everything from everyday household moves to luxury furniture and Corvette delivery. Our crew preparation emphasizes photographing existing conditions, protecting furniture and fragile items, keeping hardware with its matching piece, and securing truck loads.