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John was extremely professional and helpful when it came to fixing my PC. Last night I posted my request, and he contactede within minutes to schedule an appointment the following morning. When he arrived, he began working immediately and fixed the issue within 45 minutes (mainly due to a slow computer). I highly recommend john for your computer repair needs.
I recently had an issue arise with my home computer that I was not able to handle on my own. It blue screened and proceeded to go into a repair loop in which it was unable to repair itself. Feeling a bit lost and unsure of what to do I found Thumbtack and requested a quote to hopefully get my computer back up and running. Harry Stein with Stein Solutions was the first person I heard back from, despite the fact he is not locally located to me. His quote was quite reasonable and even offered that if he was unable to fix the issue I would not have to pay. To me, this proves that Stein Solutions cares about their customers and aren't just about the money. After spending several hours on the phone with me several days in a row, I could clearly see that Mr. Stein does truly care about his customers and not the money. He's dedicated to making sure they understand not just the issues causing the problems that may have arisen but also ways to prevent them should they be preventable. In my case, it turned out to be a hard drive failure and not something he was able to fix, only because of the distance between us and the means to get the computer to him for the repair was not there. Had that not been an issue he could have done the repair for me as well. Because getting the computer to him was not possible and he was not able to actually repair the computer for me, he put forth the effort in helping me to locate someone closer who could do the necessary repairs once we knew what was wrong. He was very professional and walked me through the steps to diagnose the issue and determine that it was indeed a hard drive failure. Mr. Stein also made every effort to ensure the repair costs were reasonable and to make sure I would not be overcharged for the work that needed to be done. I think he did a wonderful job and I am more than greatful for every effort he put into making sure my computer would be up and running again at an affordable rate. Not only does Mr. Stein put forth the effort in making sure the repairs are affordable. He goes the extra mile in insuring his customers are both well taken care of and well educated, and his services don't just stop with the repair. He also ensures you walk away with the knowledge to be able to prevent future issues that can be prevented. I would definitely recommend him to anyone; because he does do repairs remotely as well but if that is not a possibility as was in my case, he will still make sure you get connected with someone who can help. I also am very greatful for his timely response. His quote came in within a few hours of my request rather than days later; and even getting the referral needed for the local repair was done fairly quickly. A huge thank you to Mr. Stein for the caring nature in which he takes care of his customers, for his professionalism, for the effort he puts forth, and for all of his hard work and expertise! If I was able to give more than a 5 star rating, I would most certainly do so!
Came out on 2/4/2017 to repair my computer which was horribly on the blink and did one of the best jobs I have ever received for repair. Very reasonable and experienced in field. Would recommend and use again. Thanks MW
Great service..I would allow Ernest Thomas to fix my computer any time..my buck stops here for repairs..this guy knows computers and he knows how to run a busn, but most importantly, he knows how to take care of the customer..thanks broham!!
Kyle came to my house to run the diagnostics on my computer. I was not able to log in to my Microsoft based desktop computer at all. Within an hour he had my computer up and running, ran his malware and determined that everything was fine. He knows what he is doing. I will definitely use him again for anything computer related.
John recovered my data quickly and thoroughly. I recomend him for computer repair.
Jeremy was phenomenal throughout the entire process. Although he never touted it, I now understand and am recipient of, the fruits of his efforts in getting a BA in IT with a concentration in Networking, GPA 3.56/4.0 and a Masters in Information Systems, IT, from the University of Phoenix, along with a variety of licences. Jeremy took great strides to understand my computer issues, running many tests from beginning to end, reflecting his need, not to mention desire for, accuracy and to find the best solution. In addition, he questioned if I had any photos or important material on my computer I wished to save first should there be any loss; he had a large external drive in his car he wished to transfer the material to for fear of losing it. This confirmed that he was not only proactive, but he knew how to connect the dots, a skill not always predetermined from birth. There were a few technicians before Jeremy that I paid through companies I was affiliated with, all ultimately doing the same thing, and my computer kept failing every few months. I said nothing to Jeremy about what they did; that said, Jeremy came back with something different. He said one of my drives was out of commission (I had a dual drive, and I knew this), but the other was going bad and I needed a new one. He requested he take my machine, find a good price on a dual drive, and get it to me soon. The following day he contacted me with a very good price for one solid state drive, told me he could set up the bad one for storage, gave me a wonderful price for labor after all the time spent on my computer and had it to me that day. Bottom line, Jeremy was intuitive, honest, intelligent, extremely personable, professional, knowledgeable and patient. Further, he kept in contact. The end result was that my computer was completely restored, faster than before, at a great price, the work was completed expeditiously and as an extra bonus my laptop was returned cleaned and looking brand new. I strongly recommend Teach Me Technology, LLC for any of your computer repair needs. Thank you, Jeremy, and if you need a reference, you have my permission to give that person my cell number in order to contact me!
John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.
Thanks to Experimac, I was lucky to receive some trade in value on my broken Macbook Pro, along with a few other item (old Macbook & Iphone) and was able to get a brand new computer for about what a repair would have costs me. they were patient, polite, informative, & really interesting in fulfilling client needs!
Scott was incredibly knowledgeable and patient, and got my computer up and working in just one night!
I had Brian clean my laptop hardware for me. He finished the job swiftly and offered to drop off the laptop at my place. It was a great experience hiring this guy.
Larry was really quick on getting my computer fixed! Faster than what I was expecting!
I have knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating. I am experienced in system-operations training and PC repair.
I offer 50 hourly onsite computer and laptop repair. I offer software and hardware installation, and configuration for all computers and laptops. I also provide virus removal, data recovery, spyware removal. I provide networking assistance and wireless setup and installation. I also offer VOIP services and toll free phone numbers as well. If you have a website, we can help make changes to your site, or have a site up for you within minutes.
Computer problem? Let us fix it! * Operating system re-installs * Windows 2000, Windows 98, XP, Vista, and Windows 7 * Any Windows issues * Virus/malware issues * Networking setups/wireless * PC and gaming setup help * Microsoft Office and anti-virus software upon your demand * Software and hardware installs/upgrades * Your important data backup and burn into CD And ask what you need more on your demand.
I do repair, build service tune ups, virus protections, optimize hard drives, hhd, change out motherboards, clean, free check, install new windows, clean, sweep, and much more repairs.
I provide computer repair and consulting at an affordable price. I have been doing this for over 14 years and I can and will fix your problems.
We do computer repairs (Windows, Linux and Mac) and provide tutoring on computer systems. The customer always comes first.
I'm a trained technician with many years of experience in computer repair. I'll do my job as cheaply and quickly as possible.
As a pastor, I show integrity in all that I do even in the computers that I repair. If you have any questions I will be glad to answer them over the phone. I do computer repairs hardware and software, programming, networking, virus protection, and upgrades.
We specialize on computer repair and IT support for residential and business customers. We also do web design and Internet marketing. If you are looking for someone who truly cares about your problems and you want top customer service and quality, then Selectek Solutions is the right company for you.