- What should the customer know about your pricing (e.g., discounts, fees)?
For moves within our free service area, our pricing is simple! Just an hourly rate. No fuel charges, stair charges, and no charges for when your home isn't properly packed. Just a simple hourly rate.
- What is your typical process for working with a new customer?
Our booking process is super simple. A quote can be requested online through our website and sent to your email right after without having to speak to anyone on the phone. On the day of your move, our experienced movers will arrive in a big 26ft truck fully stocked with blankets, shrink-wrap, and all the equipment needed to move you safely. We also protect the entryways with blankets, and the floors with floor runners in high traffic areas. Once the move is complete, we enter the stop time on our tablet, the price is calculated through our system, and payment can be collected right through the tablet. Just like that, another stress free move completed.
- What education and/or training do you have that relates to your work?
There's no better training or education than hands-on training. Our world-class training process will ensure that all your movers will be TetrisPros. Meaning your movers will have the skills needed to pack and load your precious belongings like TetrisPros, resulting in minimal to no damage during transport. We almost never have damages occur.