What is your typical process for working with a new customer?
We send a packet via email which the customer can sign online. After that we begin the process of transferring management from the previous company. The customer is
What education and/or training do you have that relates to your work?
Not only do we meet all of the training and continuing education requirements put forth by TREC, but we are members of NARPM as well, and take additional training as part of that professional membership.
Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing is simple and upfront. We don't get paid unless the customer gets paid, AND, our services pay for themselves in increased rents, lower turnover, less vacancy, lower maintenance costs, etc.
How did you get started doing this type of work?
CW Sparks began managing rentals back in 1977, and the company was born out of the demand for his services.
What types of customers have you worked with?
We've worked with everything from multi-million dollar hedge funds to single property owners.
Describe a recent project you are fond of. How long did it take?
We are currently supervising a large remodel on a fire damaged home. We helped the owner work with the insurance company to determine scope and price, worked with the city to meet historical district requirements, and worked with contractors to put the house back together. Work is almost complete, and will be leasing the home for DOUBLE what the owner was previously getting.
What advice would you give a customer looking to hire a provider in your area of work?
Hire experience, and don't pay too much.
What questions should customers think through before talking to professionals about their project?
How long do you plan on renting? Do you know whether you want to purchase a home warranty? In addition to hazard insurance, what are your liability needs? How much time and effort do you actually want to put into the day to day management?