FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Roof Inspections and Consultations are free. Most roof replacements involve insurance claims. When there is no insurance, we are happy to provide estimates.
- What is your typical process for working with a new customer?
The process begins with a roof inspection and review of damages if there are any. If there is no damage, we will let you know . If there is, the next step is for the homeowner to file a claim. We will meet with the adjuster to point out damage ( as your contractor, we are not allowed to discuss policy ). Once the roof is approved , you will receive the scope of work from your carrier. We will then review the scope with you and begin the process of scheduling your new roof to be built.
- What education and/or training do you have that relates to your work?
We have over 30years of roofing experience. Our sales consultants are well training and receive on going education and training. Our crews are also well trained and have the highest standards in workmanship. CMC is a GAF Master Elite Contractor, a distinction awarded only to 2% of roofing contractors in the Dallas area