FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We take several factors into account to provide an accurate quote, including the accessibility of the windows, the number of panes, the level of dirt and grime, whether we’ll be using our water or yours, and the number of levels in your home. Each of these factors helps us ensure a fair and precise price for your window cleaning needs.
- What is your typical process for working with a new customer?
At The SunScrubbers, we prioritize clear communication and customer satisfaction. We start by setting clear expectations and providing a $50 discount on your first service. Throughout the process, we keep you informed with updates and before-and-after photos to ensure you're always in the loop. Your satisfaction is our top priority, and we're here to make sure you love the results!
- What education and/or training do you have that relates to your work?
At The SunScrubbers, we use top-of-the-line DI water tanks to ensure the purest, spotless finish with water purified down to 000. Our advanced hoses and brushes are designed to deliver a thorough and smooth clean, while our selection of specialized chemicals caters to varying levels of dirt and service needs. With over 3 years of experience in the industry, our team is dedicated to delivering exceptional results with safety as our number one priority.