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Demario was awesome! He was friendly and personable but most of all he was extremely professional. He explained the process in detail and answered all of my questions before he started. He even answered some questions I hadn't even thought to ask. I personally felt that his proactive approach in that regard speaks volumes and is indicative of someone that cares about the customer and prides himself on the level of service that he provides. The initial quote was true and accurate, even a bit conservative, and that was an absolute relief. I was quite impressed with what seemed to be an ethos of "under-promise and over-deliver". We reviewed the quote after we assessed all work to be done and he made sure to explain the itemized services to be rendered and the total bill before he started to be sure there were no surprises or sticker shock. I'm no cynic; quite the contrary, actually. But I can say there have been more than a few times in regard to other services where a "quote" felt more like an inducement to buy a product or service rather than an honest projection of what can be expected when the invoice is tallied. Sadly it seems that a bait-and-switch approach has become an almost standard "sales tactic". While so many seem to be out for a quick sale...a fire and forget approach so to speak, rather than an attempt at repeat customers and referral business, Demario's level of professionalism, service, and attention to detail definitely stood out. Needless to say, he earned any repeat business from me, and I will certainly refer anyone that I know that is in the market. Well done!
Mr. Gomez finished up my house today and I have to say he did a fantastic job. Sheet rock and texturing is not a clean Job and he did a awesome job demo my rooms that got damage due to the Wylie hail event. His crew did a great job handing the sheetrock and applying the texture. I recommend you hire this man if you need work done.
I had Tarrant roofing come out to look at my roof and they gave me pictures of hail damage. I initially called because we lost shingles in a hail storm. They didn't show any pictures of the lost shingles. I kept asking for quotes for repair on just the lose shingles and they were only interested in what my insurance company would say about replacing the whole roof. My insurance was $6,000 deductible. I didn't want to replace a roof at beginning of spring and worried about loose shingles. They refused to give quote without my insurance. Then last week we had heavy rains and it started coming inside. Tarrant roofing jacked us again promising to come tarp our roof and then at 5:00pm they called and said oh wait never mind it's only if we have a contract, no contract without a quote. Medina roofing came out, gave me pictures of my roof and told me exactly where the leak was coming from. It was from the vent. He gave me a quote right there of $450 to fix the WIND damage, and recaulk all vents on the roof. My adjustmenter for my insurance came out and looked at the roof. He agreed I did not have any hail damage, my roof is 8yrs old. He said the repairs should run $500-600. The water spot on the ceiling that is now inside the bathroom is a easy fix with some kilz primer and paint. Medina didn't think he could get out to me for a week or so as he was backed up. He came 2 days later, it took 2 hours. The came did there work and left without disturbing anyone. My little dog are usually very territorial and his crew was quite we heard no one talking. We signed everything via online. He knew I had some health issues and slept during the day.
Roof repair and squirrel damage repair on the house. All looks fabulous. Professional, kind, respectful, clean, on time and job done in a very timely manner. I will use them again and I highly recommend their services.
Josh did an excellent job repairing what another contractor made worse. Outstanding customer service. Extremely knowledgeable. Competitive pricing and exceptional work. I am very pleased and will call him again!
Billy's services installed and hauled away 4 toilets same day service. Kenny from Billy's services showed attention to detail and took time to get the job done right versus rushing quickly cutting corners like many contractors often times do.
We had Emmanuel complete a bathroom project for us. We originally planned to have our shower retiled, but Emmanuel and his partner René were thorough in their deconstruction and detected a much larger issue. We ended up having water damage in the subfloor and walls, requiring basically a complete overhaul of the bathroom. Emmanuel was understanding and flexible with us when the project scope got larger than what we had initially budgeted for. We basically had them do an entire bathroom remodel. Their quality of work is impeccable, and they do things the right way without cutting corners. They do not subcontract anything out, so you know who is going to be working on your entire project. Most of all though, Emmanuel and René displayed a great amount of honesty and integrity, something that is hard to find in contractors these days. They went above and beyond what they said they were going to do, and they won't stop until it's right. They committed to the job and didn't work another project until ours was complete. I plan to use them for all of the jobs that come up for me in the future.
We had Ray come out on short notice to repair drywall that was damaged during a leak. He was wonderful to work with and went out of his way to provide professional and superior workmanship. I will definitely hire him again in the future and will recommend his to my friends and family as well. You can't go wrong hiring him, his personal integrity for outstanding customer service says it all.
Just needed some shingles replaced to prevent any potential leakage or water damage. Aaron was able to reply and schedule quickly. He repaired my roof damage in 30 minutes and worked with me on the price and payment schedule. Awesome and Quick and the point! I will be using his expertise when I replace my entire roof on my 2 story home.
Tim worked on two projects for me. The first was repairing and painting the ceiling of a large 2nd story game room that suffered water damage from a faulty AC unit. He was very meticulous with the repair and was even able to match the 15 year old paint. The repair is unnoticeable now. The 2nd project was the re-framing of the midsection of a 2nd level balcony. The balcony is over 600 sq ft it was leaking and the joists in the middle were rotten. Tim replaced the supports, sub flooring and the ceiling of the covered patio below. It was a very difficult job. Tim's depth of experience showed in the excellent job he did. Tim's always had an outstanding attitude. He was more concerned about the quality of work then he was about the speed of the job. I would highly recommend him for your next project.
Carlos Carmano replaced wood on our roof line chewed by the squirrels and painted - it was as if no damage had happened at all once he finished his work. We are VERY satisfied.
Restoration 1 is a superb company! They arrived within two hour of notification that I had water damage. They immediately went to work to resolve the water damage. They did a great job briefing me and my wife; kept us informed throughout the process. They concluded with outstanding result. Special Thanks to Whitney and Blake!!!
Our damage turned out to be very minor. Johnny thoroughly explained all of our options. He outlined both a DIY procedure and the normal procedure that he employs and gave us an idea of the costs involved. He educated us in our options and we greatly appreciate the time he took.
I had a ceiling collapse and Texas Roof Masters was the the only contractor that responded with a written quote within minutes from photos I posted. Michael came out the next day as promised and cleaned the mess up for the price that was quoted. I was very impressed with his professionalism and his work, that I hired him to complete remodeling the room. He completed the whole job in the time that he told me. My room looks beautiful! I love it so much. He is honest, upfront, and punctual. My neighbor saw his work and is hiring him to replace her French doors. Very happy consumer here. Will definitely use him again in the future. 😊
Our upstairs toilet was leaking slowly for several months that created water damage on the ceiling below. The ceiling had a large water stain and would drip water when the upstairs toilet was flushed. We were referred to David Lambeth at Restoration 1 and were immediately impressed with his professionalism and knowledge. He quickly fixed this problem in less time and less cost than I had been worried about. He is incredibly trustworthy, honest and very helpful with such serious issues as water damage. We highly recommend him to anyone needing home remediation! He should be the first call you make when you have damage from water, fire, smoke or mold. Great guy!
Carlos is the MAN! Hard Worker and very loyal. Its hard finding a contractor that you can trust with your property, but I feel very confident in Carlos abilities and will be using him on all my properties as GC moving forward! :)
Excellent work with attention to detail and willingness to do whatever was needed. Carl kept me informed of his arrival. When moving some items, one fell out on Cooper and he stopped traffic to pick up the item with minimal damage. Few people would have gone the extra mile.
General handy man jobs for commercial building. Gentlemen very professional and knowledge. Communicated progress he made each day.
It's been a pleasure working with Newport Construction Services. Jeff Sill connected me with Philip Langston, the Insurance Claims Specialist. Phil & his roof specialist, Tony, came out and inspected my roof. They suggested I contact my insurance co. They were here to point out all the areas of damage to the ins adjuster and got our claim approved! They've been a big help with our HOA and they're a great group of people.
I have nothing but great things to say about my experience with Tile Land when they installed our new countertops. When we picked out our countertops, the salesman Noel, was very helpful and informative. He let us know if there might be any issues with size or a price increase with certain quartz samples. And he brought a box of samples when he came to measure so we could see several options in our kitchen. We were very pleased with the installation as well because we wanted to keep our backsplash so they worked very hard not to damage it while removing the old countertops which proved to be a challenge to remove. Our new countertops are beautiful and we are very glad we choose Tile Land!
Roofing and Remodeling of Dallas did a fantastic job repairing our damaged Lucas, TX home's roof, trim and skylights after a devastating hailstorm. Mr. Bohnenkamper successfully negotiated a full recovery from all the hail damage from our home insurance agent, surpassing our expectations and replacing our fire-prone wood shingle roof with a new 50-year warranted composition roof and an expert updated paint job on all our exterior trim. The entire multi-step job was accomplished in a very acceptable timeframe and we were minimally inconvenienced. R & R of Dallas was a pleasure to do business with and we would happily use them again in the future.