9. Ray Mugford's Home Remodeling- #1 in Drywall Repair
- 44 years in business
- 55 hires on Thumbtack
"So, I was forced to look elsewhere for a contractor. Since I faithfully use Thumbtack, I had other inquiries about the job I needed done and Ray was one of those inquiries. I emailed/texted him and told him the job I needed done and even sent him some pics. An appointment was made for him to come by my house to look at what I needed done ( repairs to drywall of my garage ceiling).
Ray was EARLY to the appointment (which was nice because I am a stickler for being on time, if not early). I laughed and mentioned that he was early and told him about the previous contractor that didn't show. He stated that he does not like wasting another person's time, which happens to be a mantra that I live by. So, we are already off to a good start. Ray gave me a little bit about his background and his work history, which is always nice so that one can get an idea about the person they are hiring.
Ray surveys the ceiling and explains what will need to be done in order to complete the repairs. We agreed on a price, which I have to say was a bit more than I wanted to pay BUT he offers a 1 year guarantee on all his work and since I have been using Thumbtack for quite some time now, I have never run across anyone offering a 1 year guarantee on their work. So, we make plans for him to come out to do the repairs after I put down a deposit. He gives me a receipt for the deposit which states how much the remaining balance will be after completion.
Ray showed up ON TIME to start the repairs. I wasn't feeling well, so I just left him to his work while I went back to bed. The first day he was at my place maybe 5 hours. He had to return the next day to finish the job, which was fine. Once again, I left him to his work and he was finished in about 6 hours. I was very impressed with the care and time that he spent to make sure the job was done right. I am thrilled that my garage ceiling has no holes in it.
Ray did mention that he also does plumbing and electrical work as well. So, I might take him up on his offer. Even though he is a Patriots' fan ( he's from Boston..BOO PATRIOTS!!!!!!) I still would hire him again......lol"