FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat, posted prices, same for everyone, known before we show up. TV swap $99. Mounting is $125 to $175 by size for TVs up to 90 inches. Move-In Special: $100 for each additional TV. Cord concealment is $35 on-wall, $75 in-wall, or $100 in-wall with power. Brick or stone walls add $35 per TV, tile adds $50. No travel fee. The mount isn't included; if you don't have one, we'll pick one up and supply it at cost. TVs over 65 inches need two people to lift; if you or a family member can help, there's no charge, otherwise a second person is a flat $50. Payment is due when the job is done.
- What is your typical process for working with a new customer?
Send a photo of your wall and tell us the TV size. We'll reply with an exact total before we come out, so there are no surprises. We schedule a time (same day is often available), mount the TV, hide the cords if you chose that, reconnect the devices that were hooked up before, and clean up the work area. You check the result and pay when you're happy with it.
- What education and/or training do you have that relates to your work?
30+ years of hands-on contracting experience. Every job is $1M insured and backed by a 1-year workmanship guarantee.