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John Williams Jr., owner of 1st Stop PC Repair, is an exceptional computer repair tech who is knowledgeable, professional, experienced, timely and courteous. He has handled my computer issues without issue each and every time and helps me to understand what is being done so I dont feel like an outsider. John Williams is what I consider to be the "Master IT", indeed. Don't hesitate to call him for all of your computer challenges.
Choosing Harry Stein to repair my computer was one of the best decisions I've ever made! I discovered Harry approximately three weeks ago after someone from another company had supposedly fixed it which turned out not to be true; forcing me to find another computer technology service person. Upon contacting Thumbtack, I received numerous messages and quotes from computer technicians, including Harry Stein, who, by the way, was one of the very first to contact me. After listening to his voicemail message, I felt quite certain that he was the one I wanted to work on my computer. I got the feeling that he was someone I could trust and that he was very experienced and knowledgeable about all things pertaining to computers. A conversation followed which confirmed my instincts, and I was right! Harry's knowledge, experience, professionalism, and communication skills amazed me! He remotely took control of my computer and started making changes that were effective immediately. He was extremely fast, focused, accurate, thorough, and very detailed. Harry changed settings; added and deleted apps and programs as necessary, and explained reasons for doing so as he went along; educating me more than anyone else ever had. It was an exciting process for me to see all the improvements before my very eyes. As he continued working, my computer got better and better and I was able to get stations and channels that I wasn't able to log into previously. Throughout my years in business I've had several "computer geeks" tend to my computer who I thought were the best, but Harry Stein out-shined them all! I cannot imagine finding anyone who can compare to him! Harry is definitely a computer wizard in all aspects! This review wouldn't be fully complete without mentioning costs and fees, which were another thing that shocked me about my experience with Harry! He quoted me a fee of $75.00 and stuck to it without even a hint of asking for more. He mentioned that he really doesn't do this for the money, but more-so for the joy and gratification he gets from helping people just like me who are frazzled and frustrated with nowhere to turn for assistance. With his qualifications, time spent, fantastic work he did, and the manner in which he performed, he could have justifiably charged several hundred dollars and deserved every bit of it. I can't say enough about how pleased I am with the performance of my computer - thanks to Harry Stein! I can only promise you that when you hire him to fix your computer, you'll be very glad you did!
Came out on 2/4/2017 to repair my computer which was horribly on the blink and did one of the best jobs I have ever received for repair. Very reasonable and experienced in field. Would recommend and use again. Thanks MW
Great service..I would allow Ernest Thomas to fix my computer any time..my buck stops here for repairs..this guy knows computers and he knows how to run a busn, but most importantly, he knows how to take care of the customer..thanks broham!!
A Christian computer repair man who is fast and knowledgeable. John did what 2 very popular big name companies couldn't do (one said I needed a new mother board @ about $125. plus installation @ about $165) plus they charged me for trying to do the repair, the other only made the problem worse,no charge.... I brought my computer home and stored it for about 3 mo. then found JV Computer Repair what a blessing,he came to my home and repaired it. It now runs like new, all for a very low price.I can't say enough about the service he offered,but it was a lot like service you "used" to get when people cared about their reputation in the repair industry.Thank you John,I will use your service as long as I use computers ! Hope your company thrives. P.S. if there were 10 stars you would get it !!!
Kyle came to my house to run the diagnostics on my computer. I was not able to log in to my Microsoft based desktop computer at all. Within an hour he had my computer up and running, ran his malware and determined that everything was fine. He knows what he is doing. I will definitely use him again for anything computer related.
John recovered my data quickly and thoroughly. I recomend him for computer repair.
Jeremy was phenomenal throughout the entire process. Although he never touted it, I now understand and am recipient of, the fruits of his efforts in getting a BA in IT with a concentration in Networking, GPA 3.56/4.0 and a Masters in Information Systems, IT, from the University of Phoenix, along with a variety of licences. Jeremy took great strides to understand my computer issues, running many tests from beginning to end, reflecting his need, not to mention desire for, accuracy and to find the best solution. In addition, he questioned if I had any photos or important material on my computer I wished to save first should there be any loss; he had a large external drive in his car he wished to transfer the material to for fear of losing it. This confirmed that he was not only proactive, but he knew how to connect the dots, a skill not always predetermined from birth. There were a few technicians before Jeremy that I paid through companies I was affiliated with, all ultimately doing the same thing, and my computer kept failing every few months. I said nothing to Jeremy about what they did; that said, Jeremy came back with something different. He said one of my drives was out of commission (I had a dual drive, and I knew this), but the other was going bad and I needed a new one. He requested he take my machine, find a good price on a dual drive, and get it to me soon. The following day he contacted me with a very good price for one solid state drive, told me he could set up the bad one for storage, gave me a wonderful price for labor after all the time spent on my computer and had it to me that day. Bottom line, Jeremy was intuitive, honest, intelligent, extremely personable, professional, knowledgeable and patient. Further, he kept in contact. The end result was that my computer was completely restored, faster than before, at a great price, the work was completed expeditiously and as an extra bonus my laptop was returned cleaned and looking brand new. I strongly recommend Teach Me Technology, LLC for any of your computer repair needs. Thank you, Jeremy, and if you need a reference, you have my permission to give that person my cell number in order to contact me!
John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.
Thanks to Experimac, I was lucky to receive some trade in value on my broken Macbook Pro, along with a few other item (old Macbook & Iphone) and was able to get a brand new computer for about what a repair would have costs me. they were patient, polite, informative, & really interesting in fulfilling client needs!
Richard did an awesome job to fix my laptop as I had dropped it and the hinge was crooked. I also decided to get a new laptop so Richard found the best deal and put the software I needed and has given me the best warranty as well as brought the laptop to me. I had an issue 2 days later and he called me and fixed it very easily. It is such a relief the have a reliable experienced IT person who will actually call me back when I need help I highly recommend him
Scott was incredibly knowledgeable and patient, and got my computer up and working in just one night!
Larry was really quick on getting my computer fixed! Faster than what I was expecting!
he got my laptop to working like when i first bought it, im very satisfied with his service!!!!
I offer affordable computer repair service. I specialize in virus removal, and installation of software and operating system (OS). There is no labor or hourly charges. These are my rates for the following jobs: * Windows 7 pro installation - just $80! * Windows XP installation - just $50! * Office 2010 Professional installation - just $30! * Office 2007 Enterprise installation - $15 * McAfee total protection for three (3) computers, with one (1) year license - $20
I repair computer and trouble shoot, and I will solve any problem related to computer software and hardware services.
I do PC repair hardware and software installation and troubleshooting, data backups, and home networking setup and installation.
Services offered include the following: * Contract Electronics Repair * PC Workstation and Laptop Setup and Repair * Software Installation * Troubleshooting
I have been taught how to fix computers since i was in High School and i used to work in a professional company called Samsung as A computer technician
I offer the following services: * Virus Removal * Data Transfer * PC/Printer Home Setup * Hardware Fails * Software Issues, and much more! I am Best Buy, Geek Squad, and A+ certified. I have many years of experience! I offer professional work for low prices. I am your own personal IT guy!