3. Gotta Bounce & Selfie Stage Photo Booth Company's
- 6 years in business
- 216 hires on Thumbtack
- Serves Fort Worth, TX
"This is going to be a long but I think it's important for to know if you understand the integrity of this company. First, I rented a five in one bounce house, cotton candy machine, nacho warmer and cheese warmer, and hot dog warmer for a carnival party that I was having for my 5 year old. I had great discussions with Dee who walked me through finding out the requirements from the city and going over the order. She put together a great package for me and was amazing. I was doing a party at a city gazebo in Frisco that had electricity and I also had a back up generator. I thought I was good. The night before the party, I received a call from George to check in. He said he noticed as he was loading the truck that I did not have a generator, but he went ahead and put one on the truck just in case. I was thankful for the consideration but I figured I had it covered. On the day of the party, the team delivered the equipment and was very professional and showed me how to use the equipment and discussed pickup. The power was working and I didn't need a generator. We were up and running - for about 2 hours and then I blew a fuse at the park and could not get the power back on. My husband ran to the house and got our generator - which was acting up and not powerful enough! So, I called the crew that dropped the bounce house up (approximately 3pm) and at 4pm we were back up and running! They drove from Lewisville to Frisco, got me set up and hung out for another 2 hours until the party was over! Unbelievable customer service! Now, about the bounce house. WOW! It was a party for 5 year olds but the older siblings had a ball as well. Once we got the cotton candy going, I had so much fun spinning candy for the kids (and adults). It was so much fun and despite my 2 hour hiccup without power, it all worked out. I highly recommend using this company!"