We take a different step in this area then most. It seems a lot of companies find ways to take money or place fees for almost anything. Others promote their business by offering discounts. We keep it simple as life should be. Just hourly as well as the truck rate. We have a 2 hour minimum ($110. per hour) With a minimum truck rate of $40. Which is a minimum of $260, truck rate will vary upon distance traveled. Any move over one hour of driving will be a flat rate bid in person.
We prefer speaking with them over the phone. For us a true understanding of someone's needs can be shared in a lot more detail then through a message. From there we can find an overall time frame of their move. As well, as an estimated cost.
Our crew members have on the job training. We work with them daily in all aspects. Moving is not just grabbing an item and putting it down. It is something that takes patience and attention to detail. Items are generally moved in the same ways depending on the area they are moved through. Our goal is to guide our crew members in the ways these items are moved, and to handle them as if they were their own.