FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is based on the complexity of the project, the equipment required, and the time needed for installation. I provide upfront, transparent quotes with no hidden fees, and for larger or custom projects, I offer a detailed breakdown of costs. I’m committed to delivering high-quality service at a fair price.
- What is your typical process for working with a new customer?
Here are some key questions customers should consider before speaking with a professional about their project: * 1. What are my main goals? • Are you looking for increased security, convenience, or both? For TV mounting, do you want a specific viewing angle or design? * 2. What’s my budget? • How much are you willing to spend on equipment, installation, and any ongoing service or maintenance? * 3. What type of system or equipment do I want? • Are you interested in a traditional alarm system, a smart security solution, or a specific brand or model of cameras or TVs? * 4. Where should the equipment be placed? • For security, do you have particular areas that need coverage? For TV mounting, consider room layout and wall type. * 5. How much control do I want? • Do you want remote access, mobile app control, or simple manual operation for your security or TV setup? * 6. Do I need ongoing support or maintenance? • Are you looking for a system that’s easy to maintain, or would you like the option for regular check-ups and troubleshooting services?
- What education and/or training do you have that relates to your work?
I have over a decade of hands-on experience in security, surveillance, and TV mounting, backed by formal training in alarm systems, CCTV installation, low-voltage electrical work, and smart home automation. I specialize in securely mounting TVs with proper placement and cable management, as well as installing and integrating advanced security systems. As a lead technician, I’ve honed my troubleshooting and project management skills, ensuring every job is completed efficiently and to the highest standard.